Developer Advocate Engineer, Contact Center

2 days ago

Remote IND, India Zoom Full time ₹ 4,00,000 - ₹ 6,00,000 per year

What you can expect

As a Developer Advocate Engineer for Zoom Contact Center, you'll help developers solve technical issues and build better products using the Zoom Developer Platform. You'll create content, code samples, and resources to support integration and adoption, especially in contact center use cases. This role requires a software engineering background and a passion for understanding and serving the needs of the developer community.

Some overlapping hours with the Eastern Time zone are needed to collaborate effectively with global teams and support our worldwide developer community.

About the Team

The Zoom Developer Advocacy team helps ensure the success of developers and global audiences building on the Zoom Developer Platform. As an engineer, communicator, and community advocate, you'll support developers using Zoom's SDKs and APIs—including Zoom Video SDK, Contact Center, and Phone.

What we're looking for

  • Have a Bachelors of Science/Technology or higher degree in Computer Science, or a related technical discipline

  • 3+ years of experience in developer support, developer advocacy, software engineering, or related developer-facing roles

  • Demonstrate hands-on experience with contact center API integrations and is familiar with contact center technologies

  • Demonstrate proficiency in modern web development (HTML, CSS, JavaScript), with an understanding of JavaScript in both browser and server-side environments such as

  • Possess effective communication with developers in written and virtual settings

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we're here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

#LI-Remote

  • Cisco Contact Center Expert

    2 weeks ago

    Remote, India Inspiredge IT Solutions Full time ₹ 17,00,000 - ₹ 25,00,000 per year

    Key Responsibilities:Design, develop, and maintain VXML scripts for Cisco Contact Center solutions (e.g., UCCE, CVP, UCCX).Manage and renew digital certificates for Cisco systems, ensuring platform integrity and uptime. • Provide technical support and troubleshooting for Cisco Contact Center and Collaboration tools, including Cisco Webex, CUCM, CVP, UCCE,...

  • Customer Success Advocate

    2 weeks ago

    Remote, India Tech Fi Technologies Pvt Ltd Full time

    **JOB DESCRIPTION**: - Serve as the primary point of contact for high-touch healthcare clients, ensuring they receive white-glove ongoing support. - Provide timely resolutions with a focus on balancing customer satisfaction and company policies. - Troubleshoot, escalate, and resolve customer issues related to TimeSmart.AI configurations, integrations, and...

  • Service Engineer

    4 days ago

    Remote (IND), India Zoom Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Service Engineer - Zoom PhoneWhat you can expectAs a Service Engineer - Zoom phone, you will act as a technical escalation point for complex customer issues. Collaborating closely with Product Engineering, Product Management, and cross-functional teams. Your advanced expertise in VoIP, UCaaS/CCaaS solutions, and modern troubleshooting practices will be key...

  • Data Center Engineering Operations Engineer, Data center engineering operation

    4 days ago

    Mumbai, Maharashtra, IND, India Amazon Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on....

  • Contact Center Solution Demo Specilaist

    9 hours ago

    Remote, India Voxtron Middle East Full time ₹ 60,00,000 - ₹ 1,20,00,000 per year

    We are looking for a dynamic and persuasive professional to join our team as a Contact Centre Solution Demonstration Specialist. The ideal candidate will be responsible for presenting and demonstrating our cutting-edge contact centre and customer engagement solutions to potential clients across various industries. This role requires strong communication...

  • Contact Center Solution Demo Specialist

    7 hours ago

    Remote, India Voxtron Solutions Full time ₹ 84,00,000 per year

    We are looking for a dynamic and persuasive professional to join our team as a Contact Centre Solution Demonstration Specialist. The ideal candidate will be responsible for presenting and demonstrating our cutting-edge contact centre and customer engagement solutions to potential clients across various industries. This role requires strong communication...

  • Facility Operations Center Engineer

    4 days ago

    Mumbai, Maharashtra, IND, India Amazon Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on....

  • Data Center Technician

    4 days ago

    Mumbai, Maharashtra, IND, India Amazon Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on....

  • Data Center Regional Electrical Engineer, Field Engineering

    2 days ago

    Mumbai, Maharashtra, IND, India Amazon Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Data Center Regional Electrical Engineer (Field Engineering) DESCRIPTION AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that...

  • USA Call Center Representative

    6 days ago

    Remote, India Career Land Center Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Location: RemotePosition Type: Commission-Based OnlyAbout UsCareer Land Center is a fast-growing recruitment agency working across all 50 U.S. states and industries—from healthcare and tech to logistics and hospitality.We're expanding our national team of passionate professionals to help us grow our client base and deliver exceptional recruitment...