State Home Delivery Lead

2 weeks ago

Chennai, Tamil Nadu, India Jio Full time ₹ 15,00,000 - ₹ 25,00,000 per year
  • Posted Date

02 Jul 2025
- Function/Business Area

Sales and Distribution
- Location

Chennai
- Job Responsibilities

  1. Lead the Inside Sales representatives team at State
  2. Set and track sales targets & KPIs by monitoring Leads Generation,

    Sales volumes, Delivery Efficiency and TAT
  3. Manage the Jio Customer Associate & Jio Home Delivery Program at

    State and ensure high productivity
  4. Drive JCAs for Lead Generation, Customer Retention & Win-back

    Programs
  5. Identifying and onboarding Channel Partners - Ensure Partner

    profitability and sustained interest
  6. Collaborate with Internal and External Stakeholders for smooth

    operations
  7. Identify key issues and pain points of the team and support in

    providing resolution
  8. Ensure implementation of operational procedures on ground
  9. Review and analyze daily sales performance of the team members
  10. Coach, train, evaluate and monitor inside sales representatives

    performance
  11. Responsible for implementation of various sub-programs launched by

    State/ NHQ.
  12. Education Requirement

MBA or equivalent ( B.E. in any discipline preferred)
- Experience Requirement

8 to 14 Years
- Skills & Competencies

  1. Strong communication skills
  2. Team leading skills
  3. Strong people management skills (Effectively manage and motivate team

    members)
  4. Demonstrate exceptional accountability and ownership of the task

    assigned
  5. Organizational and time-management skills
  6. Tech Savvy
  7. Location Map : Chennai

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