It Help Desk Engineer

SDG is a global cybersecurity, identity governance, risk consulting and advisory company that advises and partners with clients to address their complex security, compliance and technology needs and delivers on strategy, transformation, and long-term management of their cybersecurity and IAM programs. We help some of the largest brands in the world realize...

Service Desk Engineer - 2 RequirementsBudget - L Yrs. Upto 12 LPABudget - L2 Team Lead - 5-7 Yrs. Upto 20 LPAWork Mode - All 5 days WFO, It can be any 5 days in a weekLocation : Noida - WFONP : 30 daysExperience : 2-7 yrsBudget : Max 15 LPAPayroll :STL - Sterlite Technologies LimitedAdobe ProjectRequirement 1. L1 Service Desk EngineerJob Title:Service Desk...

Company DescriptionCoforge is a global digital services and solutions provider specializing in delivering real-world business impact through deep domain expertise and emerging technologies. As the 7th largest Indian IT services firm, Coforge recorded $1.45 billion in revenue in FY25, and enters FY26 with a $1.55 billion executable order book. Coforge...

Service Desk Engineer:-Should have good communication and technical knowledge. Serve as the first point of contact for customers seeking technical assistance over the phone or email.Must have experience in Incident Management, Service Request Management, and Vendor Management.Perform remote troubleshooting through diagnostic techniques and pertinent...

Role: Service Desk Manager Do: ESSENTIAL DUTIES/RESPONSIBILITIES : Oversee help desk support to ensure that end user problems are resolved in a timely and effective manner, enabling users to access needed information and utilize technology resources effectively. Improve productivity at ServiceDesk by focusing on reducing incidents, use self-heal and...

Good communication skills and Handling email, phone calls.Both written and verbal communication are crucial for effective interaction .Managing calendars, Scheduling meetingsWelcoming visitors and directing them to their destination.. Required Candidate profileProficiency in Microsoft Office.Good communication skills.Handling email, phone callsManaging...

Job Description of Service Desk AnalystRole: Service Desk AnalystAccountability• Ability to work in 24*7 environment, this is a must• First Point of Contact for users to report Technical issues• Record all interactions through call, email or chat in the Ticketing System. Resolve issuesunder support boundaries and route issues beyond scope to the...

Company DescriptionAbout Sopra SteriaSopra Steria, a major Tech player in Europe with 50,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies...

Active Directory, setup, upgrades, and troubleshootingExchange on-premise upgrades, patching, and migration to Office 365Azure WVD pool creation and updatesVMware and Hyper-V host patchingMicrosoft Storage Replica setup Shift- 5:30 pm to 2:30 AM Required Candidate profile2-4 years of experience in technical support or helpdesk roles (for L1).4-6 years of...

Responsibilities:Service Desk Management:Act as the single point of contact for users seeking IT support.Process incoming service requests from clients (via telephone, email, and other means).Answer all incoming telephone calls on the Service Desk support line.Create service tickets using the SNS ticketing system.Assess ticket resolution timeframe and...