Customer Service Manager

Responsible for driving Services with Process Compliance and ensure organizations processes and policies are adhered.Deliver very ambitious targets on consumer satisfaction. Net promoter score and consumer effort score.Implement/review/enhance field service OperationsDrive and deliver operational KPIs ( Service and Revenue )Manage field Service team to...

Role DescriptionThe Customer Service Manager will be responsible for overseeing customer service operations, ensuring customer satisfaction, managing a customer support team, and promptly addressing customer complaints and issues. The role involves developing and implementing customer service policies, monitoring team performance, and analyzing customer...

Job Opening – Customer Service ManagerLocation: Vallam (Near Sriperumbudur)Industry: Oil & Gas / Pump IndustryExperience: 4+ YearsResponsibilities:Handle Customer Support & Call Center OperationsManage Field Service ActivitiesResolve Customer Issues & EscalationsCoordinate with Technical & Service TeamsExperience in Oil & Gas / Pump Industry...

*Overseeing day-to-day operations of the customer service team*Builds strong relationships while acting as a liaison between the customer and the corporate office*Collaborates with other departments *Ability to Communicate in multiple languages Required Candidate profile*Candidate with minimum of 5 years of experience in customer service*Good communication...

Homegenie Building Products Pvt Ltd req Customer Service & Installation ManagerInterested candidates can you share your resume on this no : Company: Homegenie Building Products Pvt. Ltd.Location: Chennai (Head Office / Factory – Poonamallee Bypass Road, Vanagaram, Chennai – About UsHomegenie Building Products Pvt. Ltd. is a 17-year industry leader in...

Job Title: Customer Service & Renewals ExecutiveLocation: Chennai About the Employer: A reputed and growing organization in the customer service industry, known for its employee-centric culture and career growth opportunities.Role Overview: Were hiring dynamic Customer Service & Renewals Executives to handle customer queries, upselling, and renewal...

Designation : Team Lead / AM / DMWork Station: Chennai ( Adyar )Shift : General Shift - 09:30 to 06:30Roles and ResponsibilitiesManage a team of associates to achieve Service and Sales Deliverables, ensuring effective communication and collaboration among team members.Oversee daily operations, including scheduling, training, and performance management to...

Join us as a Customer Service & Operations AnalystWe'll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needsYou'll be liaising with customers and businesses to accurately collect information in order to solve their queriesYou'll be able to showcase your knowledge and enthusiasm as you deal...

Customer ServiceTamil NaduPosted On07 Oct 2025End Date09 Oct 2025Required Experience0 - 1 YearsBasic SectionNew Job Title-No. Of Openings50BANDBand 1GradeLevel 1DesignationCustomer Service AssociateCampus/Non Campus-Employment Type-Requisition TypeNewEmployee Category-TAT30Closing Date09 Oct 2025OrganisationalCompanyMatrimony.ComBusiness UnitMM-Bharat...

General Job ResponsibilityManaging Complaints from NHB & Phone callsScrutinizing the complaints and provide RCAMaintenance of TAT, Compliance, policies and procedures.Principal AccountabilitiesUse of ERP systems and applications of HHFLAnalyzing customer complaints and providing RCAIdentify process gaps and provide process suggestionsInterpretation of...