Area Customer Service Manager

2 days ago

Chennai, Tamil Nadu, India Johnson Controls–Hitachi Air Conditioning Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Company Description

Johnson Controls-Hitachi Air Conditioning is a global leader in HVAC solutions, formed as a joint venture between Johnson Controls International plc and Hitachi Global Life Solutions, Inc. With 15,000 employees worldwide, we offer a diverse range of air conditioning products, from ductless systems to chillers, tailored to residential and commercial needs. Our cutting-edge technology and innovation ensure high-quality products and services that exceed customer expectations. Learn more about our offerings at

Role Description

This is a full-time, on-site role located in Cochin, Kerala for an Area Customer Service Manager focusing on B2B and Key Accounts. The role includes overseeing customer service operations, managing customer relationships, resolving issues to ensure customer satisfaction, and building strong ties with key account stakeholders. Daily responsibilities involve analyzing service performance, implementing strategies for improvement, and ensuring alignment with the company's quality and support standards.

Qualifications

  • Proficiency in Customer Service Management, Customer Support, and ensuring Customer Satisfaction
  • Strong Analytical Skills to evaluate process effectiveness and identify areas for innovation or improvement
  • Excellent Communication skills, both verbal and written
  • Ability to build and maintain strong relationships with clients and key accounts
  • Experience in the HVAC industry or similar technical domains is preferred
  • Bachelor's degree in Business Administration, Engineering, or related field
  • Ability to manage a team and work collaboratively under fixed deadlines

  • Area Services Manager-Chennai

    6 days ago

    Chennai, Tamil Nadu, India Assurant Full time ₹ 1,20,000 - ₹ 3,00,000 per year

    Area Services Manager, Assurant, IndiaThe purpose of the Area Service Manager is to drive effectiveness in relationship building, interactions and managing Service Network Partners (SNPs) within a geographic territory to ensure adequate capacity planning and achievement of operational KPIs and SLAs, per Assurant standards.  These standards are including but...

  • Area Services Manager-Chennai

    4 days ago

    Chennai, Tamil Nadu, India Assurant Full time ₹ 1,20,000 - ₹ 2,60,000 per year

    Area Services Manager, Assurant, IndiaThe purpose of the Area Service Manager is to drive effectiveness in relationship building, interactions and managing Service Network Partners (SNPs) within a geographic territory to ensure adequate capacity planning and achievement of operational KPIs and SLAs, per Assurant standards. These standards are including but...

  • Area Manager

    2 weeks ago

    Chennai, Tamil Nadu, India RRSB Forex Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionRRSB Forex, founded 104 years ago, is India's oldest foreign exchange services company and holds an authorized dealer category II license from the Reserve Bank of India (RBI). With a network of 19 branches across major cities in India, we offer comprehensive foreign exchange services, including currency notes for over 20 countries,...

  • Area Manager

    2 weeks ago

    Chennai, Tamil Nadu, India Kotak Mahindra Bank Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Area Manager-Affluent-AFFLUENT-Area Head's Office Develops new and expands existing High Net worth Customer relationships for liabilities (SA driven) and commercial assets · Sources new bank customers through external individual efforts and acquisition channel · Ensures high levels of customer service orientation and application of bank policy. ·...

  • Area Manager

    2 weeks ago

    Chennai, Tamil Nadu, India Munchbox Frozen Foods Private Limited( Frozen Bottle) Full time

    Company DescriptionFrozen Bottle, a brand owned by Munchbox Frozen Foods Pvt Ltd, is based out of Bangalore and serves premium thick shakes, cake jars, ice creams, and other desserts. With operations spanning across 40 cities and over 180 outlets, Frozen Bottle employs a total workforce of 600+. We aspire to become a market leader in India's food tech...

  • Area Manager

    1 week ago

    Chennai, Tamil Nadu, India Bikkgane Biryani Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesAnalysis of Market, distribution channels, competitive products and services, pricing strategies, sales tracking and market share analysis.Ensure store policies and procedures are adhered to within the region.Compiling and analyzing sales figures.Analyzing the reasons for dissatisfaction of particular customer.Possibly dealing with...

  • Customer service advisor

    6 days ago

    Chennai, Tamil Nadu, India Barclays Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Date live:09/17/2025Business Area:Barclays Payments Merchant ServicesArea of Expertise:Banking OperationsContract:PermanentReference Code:JR Additional Job Responsibilities:Embark on a transformative journey as a Customer Service Advisor at Barclays, where you'll play a pivotal role in shaping the future. In this pivotal role you will manage operations...

  • Area Sales Manager

    6 days ago

    Chennai, Tamil Nadu, India Skylink Fibernet Private Limited Full time ₹ 60,00,000 - ₹ 80,00,000 per year

    Job description:Job Summary: We are seeking a dynamic and target-driven Area Sales Manager to oversee sales operations for our Broadband, IPTV, and OTT services in the assigned area within Tamil Nadu. The ASM will be responsible for managing channel partners, driving customer acquisition, and achieving sales targets through effective execution of sales...

  • Area Service Manager

    6 days ago

    Chennai, Tamil Nadu, India Phenom Placement Services Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Employer Listed Automotive CompanyRole –   ASMJob Location  - Ghaziabad/ Chennai / Bhopal / Raipur Qualification   -  B.Tech ( 4 yrs+)Role and ResponsibilitiesHandling territory as ASM.Step up the customer experience.Meet the Business targets on Free Service redemption, Paid service share and Dealer & ASDs workshops revenue growthProduct...

  • Area Sales Manager

    6 days ago

    Chennai, Tamil Nadu, India Vecura Wellness Clinic Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Role & responsibilitiesWe are currently seeking a skilled and professional to join our team. As a Area Sales Manager at Vecura, you will play a major role in the administration and efficient daily operation of the branch office. Your responsibilities will include:Roles and Responsibilities:The Area Sales Manager is responsible for the administration and...