Associate, APAC Payroll

JOB DESCRIPTION

The Payroll operations and automation Leader will be a part of the Payroll function in Global Operations team. The role acts as a subject matter specialist for all ongoing Payroll operations, process improvement and innovation efforts, identifying prospective automation opportunities and delivering the technology solutions.

Job Summary

As the Payroll operations and automation Leader in the Payroll function in Global Operations team, you will act as a subject matter specialist for all ongoing Payroll operations, process improvement and innovation efforts, identifying prospective automation opportunities and delivering the technology solutions.

Job responsibilities

• Be a self-motivated and result-oriented individual with an ability and experience to manage, motivate and lead teams of skilled staff consistently, while taking equitable and fair decisions in leadership.
• Maintain emphasis within the team on deadlines, quality, knowledge, communication, data privacy, control procedures and continuous improvement on performance standards in a multi-country payroll environment
• Exhibit organization & time management skills. Should exercise good judgment in prioritizing deliverables for oneself and team
• Interact closely with Payroll/Offboarding vendors to ensure timely and accurate service delivery
• Co-ordinate with all stakeholders including all HR teams for business needs
• Take process, knowledge documents, and team performance and development
• Interact closely with vendors & other process partners to identify automation opportunities in current business processes and develop appropriate technology solutions
• Drive & encourage process improvement opportunities
• Demonstrate execution skills
• Complete performance reviews with TL's and meet their respective teams to discuss performance and work with them on development plans.
• Coach, provide feedback, mentor, lead by example, and provide direction and guidance to their TL's.

Required qualifications, capabilities and skills

• Graduate with overall 6+ years Operations Experience – Payroll / Benefit / Taxation, out of which 4+ years of relevant Automation, Robotics, Business Process Analysis experience with a proven track record of process improvement and automation projects in the field of HR.
• Knowledge of multinational payroll /accounting/ Extensive knowledge of SAP Payroll or other payroll processing ERPs / Project Management
• Exposure to process improvement tools, people & process management
• Experience developing and designing current state and future state process maps
• Strong in MS Excel with knowledge of more advanced formulas and Macros
• Knowledge of RPA and RDA project delivery
• Experience in testing Intelligent Automation (IA) and AI-driven payroll solutions
• Ability to validate automated workflows, rule engines, and exception handling processes
• Knowledge of test case development for robotic process automation (RPA) in payroll systems
• Knowledge of regression testing methodologies for payroll system upgrades

Preferred qualifications, capabilities and skills

• Ability to think critically about a process and determine repetitive and rules driven components
• Ability to work with and influence a wide variety of stakeholders
• Detailed oriented with an aptitude to ask questions and drill into the business rules that drive a process
• Can think creatively and looks for innovative solutions to problems

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.