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Telecaller

2 weeks ago


Kalighat Kolkata West Bengal, India Pathfinder Educational Centre Full time ₹ 12,000 - ₹ 15,000 per year

Pathfinder seeks an enthusiastic Telecaller to connect with prospective students/parents, provide program information (JEE, NEET, Board, Foundation, Olympiads), answer queries, and facilitate admissions to expand our reach and help students achieve academic dreams.

Key Responsibilities:

Make outbound calls, effectively communicating Pathfinder's program benefits.

Respond to inbound inquiries about courses, fees, and admissions.

Address doubts professionally and generate leads.

Schedule appointments for center visits/counseling.

Maintain accurate call records in CRM and follow up for conversions.

Achieve daily/monthly call and admission targets.

Stay updated on all program details.

Qualifications & Requirements:

Education: Minimum 10+2; Bachelor's degree preferred.

Experience: Previous telecalling/customer service experience (education sector a plus).

Communication: Excellent verbal skills in Bengali, Hindi, and English (or relevant local languages).

Skills: Strong listening, basic computer proficiency (CRM), target-oriented, patient, positive attitude, adaptable.

Job Types: Full-time, Permanent

Pay: ₹12, ₹15,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Flexible schedule
  • Internet reimbursement
  • Provident Fund

Ability to commute/relocate:

  • Kalighat, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Master's (Preferred)

Work Location: In person