Receptionist

Key Responsibilities:

• Greet patients, visitors, and staff warmly and professionally.
• Answer incoming calls promptly and direct them to the appropriate departments.
• Schedule and confirm patient appointments using the hospital's appointment system.
• Register new patients and update existing patient records accurately.
• Provide information about hospital services, doctors' availability, and visiting hours.
• Collect co-pays, fees, and issue receipts when required.
• Manage and organize the reception area to ensure it is clean and welcoming.
• Handle patient admissions and discharge processes (if required).
• Maintain confidentiality and security of patient information as per HIPAA and hospital policies.
• Liaise with medical staff and departments to coordinate patient flow and services.
• Receive and sort mail, deliveries, and correspondence.

Qualifications and Skills:

• High school diploma or equivalent (Required).
• Certificate in Medical Office Administration or related field (Preferred).
• Previous experience in a medical or hospital setting is an advantage.
• Excellent verbal and written communication skills.
• Good organizational and multitasking abilities.
• Proficient in using computers, scheduling software, and office equipment.
• Knowledge of medical terminology (Preferred).
• Strong interpersonal skills and ability to handle stressful situations calmly.
• Ability to maintain confidentiality and professionalism at all times.

Job Types: Full-time, Permanent

Pay: ₹12, ₹15,974.96 per month

Benefits:

• Paid sick time
• Paid time off

Work Location: In person