Front Office Executive

1 week ago

Perintalmanna, India Centerline Clinic Full time

**Customer Relation Executive Responsibilities**:

- Answer incoming calls from customers (local, national and international) and ensure increased walk-ins to the various clinics
- Assign calls to the appropriate clinic based on the criteria defined by the management
- Assist customers with requests for information, complaints, making appointments, and resolving issues
- Improve customer service experience, create engaged customers and facilitate organic growth
- Understand and assimilate medical terms in order to have an educated conversation with the customer and better understand their needs
- Take ownership of customer’s issues and follow problems through to resolution
- Guide the reception staff on lead calls and improve their walk-in and customer satisfaction ratings
- Keep accurate records and document customer service actions and discussions using software systems provided
- Maintain an orderly workflow according to priorities
- Identifying and listing out doctors who are prospective referral partners (MBBS/BAMS/BHMS/BUMS), introducing company and schedule appointments for the marketing team
- Identifying and listing fitness trainers/nutritionists/yoga practitioners who can be prospective referral partners
- Listing out travel agents focusing on international medical tourism
- Engage in patient counseling and assess patient satisfaction
- Follow up calls after a patient completes treatment - 1 month/3 month/6 month
- Assist marketing team in conduct camps or events for the organization
- Build relationships and engage with HR dept. of corporates in order to increase awareness about our services

**Required skills and qualifications**:

- Strong written and verbal communication skills
- Ability to communicate calmly and diplomatically with customers, co-workers, and visitors
- Keen attention to detail, especially involving checking forms and documents for proper information
- Working knowledge of Microsoft Office Suite or similar software
- Proficient in customer service
- Knowledge of medical insurance procedures
- Active listening and comprehension skills

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Perintalmanna, Kerala: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your salary expectation?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service (preferred)

**Language**:

- English (preferred)
- Arabic (preferred)
- Malayalam (preferred)

**Speak with the employer**
+91 7506735669

  • Front Office Executive

    3 days ago

    Perintalmanna, India Jabx The Learning Point Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Jabx is seeking a motivated and enthusiastic Front Office Executive to be the first point of contact for our students, parents, and visitors. The role also involves telecalling for admissions and inquiry follow-ups. Candidates with prior experience in institutes or academies will be given preference.Key Responsibilities:Greet and assist students, parents,...

  • Front Office Executive-job

    1 day ago

    Perintalmanna, India V4U JOBS HR CONSULTANTS Full time

    JOB TITLE FRONT OFFICE EXECUTIVE-JOB CODE-J230324-FEMALE-PERINTALMANNA GENDER FEMALE EXPERIENCE REQUIRED FRESH OR EXPERIENCED SALARY NEGOTIABLE+ ACCOMMODATION QUALIFICATION DEGREE V4U JOBS HR CONSULTANTS, ALUVA,COCHIN, CALL/WHATSAPP- 9746457086 /9745252022/9746137954

  • Front Desk Executive

    2 weeks ago

    Perintalmanna, India LANTERN APART HOTEL Full time ₹ 1,56,000 - ₹ 1,92,000 per year

    Required energetic front office staff for our three star category hotel locating Perinthalmanna. Who have minimum one year experience in a reputed hotel please shoot your resume to or are looking the candidate for immediate joining. Knowledge about Arabic Language is an advantage.Job Type: Full-timePay: ₹13, ₹16,000.00 per monthBenefits:Flexible...

  • Front Office Executive

    2 weeks ago

    Perintalmanna, India Miletia Guide Solutions PVT LTD Full time

    Hiring for reputed Hotel **Location : Velankanni, Tamilnadu** **Language : Malayalam(Must) ,Tamil ,English** **Food and Accommodation Provided** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information...

  • Front Office Executive- Hospital

    1 week ago

    Perintalmanna, India HRS Solutions Full time

    Degree/PG With minimum 1 year experience **Salary**: Up to ₹15,000.00 per month **Benefits**: - Paid time off Schedule: - Day shift - Night shift **Speak with the employer** +91 8921877970

  • Marketing Officer

    1 week ago

    Perintalmanna, India AL RAZ International Business Links Full time

    A Marketing Officer is a professional responsible for promoting and driving the marketing efforts of an organization. They play a crucial role in developing and executing marketing strategies that align with the company’s goals and objectives. Here are the key responsibilities and skills of a Marketing Officer: Key Responsibilities: - **Market Research**:...

  • Admin Assistant

    2 weeks ago

    Perintalmanna, India SKILZ THE LEARNING HUB Full time

    **Job Title**: Admin Assistant **Location**: Perinthalmanna **Company**: Skilz Hub Institution **About Us**: Skilz Hub Institution is dedicated to providing quality training in UI/UX, Digital Marketing, Graphic Design, Motion Graphics, and related creative fields. We are looking for a proactive and organized **Admin Assistant** to join our team and support...

  • Receptionist

    1 week ago

    Perintalmanna, India SHIFA MATERNELLE Full time

    _Welcome guests and clients in person or on the telephone, and answer or refer inquiries_ - _Schedule appointments for clients according to therapist availability, explain intake forms to new clients and process payments after treatment_ - _Maintain records and accounts of clients, such as health histories, treatment plans, feedback forms, and payments_ -...

  • Operations Executive

    2 weeks ago

    Perintalmanna, India 18 Steps Full time

    **Position** Operations Executive **Location** Perinthalmanna, Alappuzha, Aluva, Chalakudy, Chendrapinni **No.of positions** 5 **Salary** 12kpm-15kpm **Other benefits** Bonus and stautory benefits **Food and Accomodation** No **Job description** Role Responsibilities: **Educational Qualification** **Interview mode** Face to face at nearby...

  • Account Executive

    2 weeks ago

    Perintalmanna, India Actizo Marketing Full time

    Associate at the position of "Accounts Executive" will be responsible for overseeing and managing all financial activities of the branch unit, ensuring compliance with accounting standards, and supporting business decisions with relevant financial data. This position will report directly to the Branch Manager at admin level and Finance Manager at the Head...