Shift Manager Operations

7 days ago

Pune, Maharashtra, India Adani Group Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Role & responsibilities

  • Ensuring 100% uptime for power, temperature, humidity, access, CCTV, and ELV/BMS systems
  • Ensuring PUE is better than Design / aligned to Design and we have clear cut roadmap on PUE improvement.
  • Managing NOC & SOC operations, infrastructure uptime, safety, security, hygiene, audit compliance, vendor management, green initiatives, and customer satisfaction
  • Delivering planned/predictive maintenance effectively and efficiently by leveraging competent resources while adhering to AdaniConneX standards and procedures
  • Addressing the learning and development needs of the team, conducting regular performance reviews, planning for succession, and building a strong operations management team
  • Demonstrating knowledge of electrical, mechanical, and ELV systems used in the data centre environment
  • Participating in the design, testing, commissioning, and handover to operations of new equipment and capacities
  • Actively participating in customer review meetings and management reporting
  • Adhering to various audit standards, including ISO45001, ISO14001, ISO9001, ISO27001, ISO20001, ISO22301, PCI DSS, ISO50001, SOC1, and SOC2
  • Preparing detailed methods of procedure for planned maintenance, changes, or troubleshooting, subject to approval by the Operations Head or Customer SPOC
  • Logging all work carried out by contractors/vendors in AdaniConneX systems
  • Conducting periodic reviews with vendors/contractors, tracking KPIs, and ensuring timely closure of action items
  • Responding to alarms, critical situations, and emergencies during normal working hours in a calm and clear manner, in accordance with the emergency response plan
  • Continuously seeking ways to improve quality and efficiency standards for all equipment in the data centre, including cost-saving measures without compromising quality
  • Preparing and managing Capex and Opex requirements, ensuring compliance, and finding ways to increase energy efficiency without sacrificing site continuity or uptime
  • Collaborating effectively with others within the organisation and ensuring timely response during emergencies to maintain safety and operational continuity
  • Demonstrating strong written and verbal communication skills, attention to detail, and a commitment to organisational excellence
  • Prioritising and managing multiple projects and responsibilities effectively, meeting committed timelines with the assistance of peers
  • Being a strong team player, capable of covering all tasks required to get the job done
  • Conducting data centre tours and participating in events organised by AdaniConneX
  • Exhibiting strong interpersonal skills and maturity in dealing with internal and external stakeholders
  • Playing a vital role in data centre capacity augmentation and ensuring smooth handover and onboarding of customers

Preferred candidate profile

Qualifications and Experience:

  • A bachelors degree in engineering with a minimum of 15 years of experience
  • CDCP certification is a plus
  • At least 5 years of relevant experience in data centre operations
  • Travel:
  • Some travel may be required

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