Telecaller

1 day ago

Jaipur, Rajasthan, India HRL Infotechs Full time

Eligibility & Skills

  • 0–1 year of experience
    in telecalling, customer support, or sales (freshers can apply).
  • Excellent communication skills
    in Hindi and basic English (additional languages are a plus).
  • Confident, polite, and customer-focused personality.
  • Basic computer knowledge and familiarity with CRM tools (preferred).
  • Ability to work with daily calling targets.
  • Willingness to learn and grow in the eCommerce domain.

Key Responsibilities

  • Make
    outbound calls
    to prospective and existing customers.
  • Handle
    inbound customer queries
    related to products, orders, pricing, and offers.
  • Explain product features, benefits, and ongoing promotions clearly.
  • Assist customers in
    order placement and follow-ups
    .
  • Maintain accurate
    call records and customer data
    in CRM or internal systems.
  • Follow up on leads to improve
    conversion rates
    .
  • Coordinate with internal teams for order processing and issue resolution.
  • Maintain professional communication and a customer-friendly approach at all times.

Why Join Us

  • Opportunity to work in a
    fast-growing eCommerce environment
    .
  • Training and guidance provided for freshers.
  • Supportive team culture and performance-based incentives.
  • Career growth opportunities in sales and customer engagement.

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