Head of Quality Assurance

2 days ago


Faridabad, Haryana, India MRM Procom Pvt Ltd Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Company Description

MRM Procom has over 20 years of experience designing and manufacturing intelligent devices for protection, control, and measurement of electrical systems in Power Generation & Distribution. Our products—ranging from electricity meters to diesel generator controllers and protection relays—are trusted by leading companies including Jio, Airtel, Havells, Eicher, Mahindra & Mahindra, NDPL, BSES, and Delta. With more than 1 million devices active in the field, we are committed to building high-reliability products with world-class quality standards. 

Role Description

We are seeking an experienced
Quality Head
to lead our Quality Assurance & Quality Control (QA/QC) function at our electronics manufacturing plant. This senior leadership role requires a blend of
strategic oversight, process ownership, and deep technical expertise in electronics manufacturing processes
.

You will be responsible for driving
zero-failure quality standards
, ensuring end-to-end process compliance, and establishing strong systems for
field data collection, root cause analysis, and corrective/preventive actions
. The role involves leading a team of quality engineers while working closely with production, R&D, and customer support teams.

Key Responsibilities

  • Leadership & Oversight
  • Lead, mentor, and supervise a team of quality engineers.
  • Establish a culture of accountability and continuous improvement across the plant.
  • Quality Systems & Standards
  • Own the overall quality strategy, ensuring compliance with
    ISO, IEC, and industry standards
    .
  • Drive process standardization, audits, and certifications.
  • Define, track, and improve
    process capability indices
    and quality KPIs.
  • Product Reliability & Field Data Analysis
  • Collect and analyze product failure data from the field, identifying recurring issues.
  • Lead
    root cause analysis (RCA)
    and implement corrective & preventive actions (CAPA).
  • Ensure systematic closure of field complaints with minimal recurrence.
  • Manufacturing Process Quality
  • Oversee incoming material inspection, in-process checks, and final product validation.
  • Implement
    quality control plans
    for SMT, PCB assembly, and end-product testing.
  • Deploy tools such as
    FMEA, Six Sigma, and 8D Problem Solving
    .
  • Cross-Functional Collaboration
  • Work with R&D to incorporate manufacturability and reliability into new product designs.
  • Partner with Production to improve yield, reduce rework, and minimize customer returns.
  • Engage with suppliers to ensure quality of components and sub-assemblies.

Required Skills & Experience

  • 10+ years in
    quality management for electronics manufacturing
    , with at least 5 years in a leadership role.
  • Strong technical knowledge of
    PCB assembly, SMT, soldering processes, electronic testing & validation
    .
  • Experience in
    root cause analysis, failure data analysis, and field complaint management
    .
  • Familiarity with
    ISO 9001, ISO 14001, IEC standards
    relevant to electronics manufacturing.
  • Proficiency in quality methodologies (Six Sigma, Lean, Kaizen, 5S).
  • Hands-on experience with quality tools such as
    FMEA, 8D, CAPA
    .
  • B.Tech/M.Tech in Electronics/Electrical Engineering or equivalent.
  • Should have experience creating SOP for processes in SMT line and implementing MES system

Nice-to-Have (Bonus Skills)

  • Already heading Quality department in an Electronics Manufacturing company near Faridabad
  • Exposure to
    automotive/energy/industrial electronics
    manufacturing quality systems.
  • Certification in
    Six Sigma Black Belt / Lead Auditor (ISO 9001)
    .
  • Experience with
    automation in quality testing
    and data-driven analytics.

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