Head Of Operations

23 hours ago

Chennai, Tamil Nadu, India Arting Digital Private Limited Full time US$ 1,20,000 - US$ 2,00,000 per year

Position- Head of Operations

Experience- 20-25yr

Location- Chennai

Working Mode - On Site

Notice Period - 30 Days

Key Responsibilities:
  • Formulate business strategies in collaboration with the executive team.
  • Implement efficient processes, systems, and operational standards.
  • Coordinate customer service operations to ensure satisfaction and retention.
  • Oversee implementation of IoT & Smart City technology solutions for customers.
  • Manage contracts and relationships with customers, vendors, and partners.
  • Mentor and motivate cross-functional teams for high productivity and engagement.
  • Develop and implement long-term operational strategies aligned with business goals.
  • Oversee multiple projects, ensuring timely, quality, and cost-effective delivery.
  • Identify inefficiencies in operations and implement process improvements.
  • Monitor budgets, analyze financial data, and optimize operational performance.
  • Mitigate operational risks and ensure business continuity.
  • Drive continuous improvement through data analysis and informed decision-making.
  • Implement and maintain a quality management system for consistent standards.
  • Foster a culture of innovation and continuous improvement across the organization.
Relevant Skill Set:
  • Strategic Planning & Execution – Aligning operations with business objectives.
  • IoT & Smart City Solutions – Overseeing technology-driven implementations.
  • Operational Excellence – Process optimization and efficiency improvement.
  • Team Leadership – Mentoring, motivating, and managing cross-functional teams.
  • Customer Relationship Management – Ensuring satisfaction and retention.
  • Contract & Vendor Management – Building and maintaining strong partnerships.
  • Risk Management – Identifying and mitigating operational risks.
  • Budgeting & Financial Analysis – Driving cost optimization and performance.
  • Quality Management Systems – Ensuring high operational standards.
  • Data-Driven Decision Making – Using analytics for process improvement.
  • Change & Continuous Improvement – Fostering a culture of innovation.

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