Tele Calling Executive
4 days ago
Key Responsibilities:
- Make outbound calls to potential customers to promote products or services.
- Handle inbound calls and provide information about company offerings.
- Maintain customer records in the database.
- Follow up with customers for feedback, leads, or pending inquiries.
- Achieve daily/weekly/monthly calling targets.
- Resolve customer complaints and ensure customer satisfaction.
- Coordinate with sales and marketing teams to generate and close leads.
- Provide accurate information to customers and maintain professionalism in all interactions.
Required Skills:
- Excellent verbal communication skills (English, Tamil, and/or regional languages preferred).
- Good listening and interpersonal skills.
- Basic computer knowledge (MS Office, CRM tools).
- Ability to handle rejections and remain calm under pressure.
- Strong persuasion and negotiation skills.
Qualifications:
- Any Graduate.
- Experience: 0–2 years in telecalling, telesales, or customer service (Freshers can apply).
Job Types: Full-time, Permanent
Benefits:
- Provident Fund
Work Location: In person
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