Travel Consultant
1 week ago
Company Description
Grand Royal Tours, Tamil Nadu's premier international tour operator with over 21 years of expertise, crafts exceptional travel experiences across 100+ countries. Founded by passionate explorer S. Saravanan, who has personally visited 83 countries across all 7 continents, the company combines global reach with local understanding. Specializing in all-inclusive international packages with Tamil-speaking tour managers, Grand Royal Tours makes worldwide exploration accessible to travelers from South India. With 90+ dedicated professionals, the company handles everything from visa processing to custom itineraries, group departures, corporate travel, and MICE arrangements.
Role Description
1. Customer Interaction & Support
- Making cold call by tele calling
- Handle client inquiries through phone, email, or walk-ins.
- Understand customer travel preferences and suggest suitable packages.
- Provide accurate information on destinations, travel options, and pricing.
2. Itinerary Planning
- Assist in preparing domestic and international travel itineraries.
- Ensure itinerary accuracy, timing, and feasibility.
3. Sales & Booking Support
- Support the sales team in preparing quotations and proposals.
- Assist in booking tickets, accommodation, and other travel services.
- Update client and booking details in CRM or booking systems.
4. Destination Knowledge
- Learn about major tourist destinations, attractions, and travel trends.
- Keep updated with visa, travel, and safety guidelines.
5. Client Relationship Management
- Maintain good communication with existing and prospective clients.
- Follow up on inquiries and ensure timely responses.
- Support in handling client feedback and complaints professionally.
6. Administrative & Reporting Tasks
- Maintain booking files and documentation accurately.
- Prepare daily or weekly sales and activity reports.
- Assist in any other administrative or operational tasks as required.
Qualifications
- Skills in Travel Consulting, Travel Management, and Travel Arrangements
- Strong communication and interpersonal skills
- 0 to 1 years experience
- Experience in the travel industry is a plus
- Bachelor's degree in Tourism, Hospitality, or related field is desirable
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