Officer

Job ID: 43130

Location: Chennai, IN

Area of interest: Operations

Job type: Regular Employee

Work style: Office Working

Opening date: 3 Nov 2025

Job Summary

• Primary responsibility for ensuring accurate and timely completion of CDD applications/renewals, identification of required documentation, sourcing of underlying documents, and maintenance of eCDD static data.

Key Responsibilities

• Build a CDD profile on Client central using public sources and various BIS as available
• Engage with RM's, IMO and clients as required to obtain any missing documentation.
• Ensure timely and quality delivery of cases assigned
• Understand and comply with all relevant policies and procedures issued by the Group/CIC FCC.
• Support MIS /Tracking of deliverables for self and team
• Escalation of issues on profile production to CDD Checker/Manager.

Processes

• Primary responsibility for ensuring accurate and timely completion of CDD applications/renewals, identification of required documentation, sourcing of underlying documents, and maintenance of eCDD static data.

People & Talent

• Team working - Effectiveness of risk control covering for other team members of CDD team
• Additional responsibilities taken over and above BAU deliverables

Risk Management

• Awareness of priorities – understanding of deadlines and risk associated with exceptions in CDD documentation

Governance

• Awareness of priorities – understanding of deadlines and risk associated with exceptions in CDD documentation

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct

Key stakeholders

Global Segment Heads, RMs / IMO and CDD Risk Managers.

Skills and Experience

• 1-3 years' experience in Financial Services Industry.
• Preferably 12 months experience in CDD/KYC process.
• Basic understanding of financial services and its various underlying products desirable.
• Needs to have an excellent understanding of sourcing information from various datasources, and in several cases utilizing financial reports, and audited statements for such purposes. Should have a keen eye for detail and needs to present his/her case accurately.
• Written and spoken English needs to be at par with business standards considering the amount of interaction required primarily through written communication.
• Problem Solving Skills – ability to think 'Out of the Box' and independently work around issues that arise from time to time.
• Language skills (other than English/other Indian languages) a plus but not mandatory for the required role.
• Knowledge of the CDD/eCDD systems and processes and of the different requirements of certain countries will be an added advantage

Role Specific Technical Competencies

• Banking Domain knowledge
• MS Excel
• Office Suite
• Communication
• Time Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.