Senior Associate, SRE Application Support, Consumer Banking Group Technology

2 days ago

Greater Hyderabad Area, India DBS Bank Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels

Responsibilities

  • Must have experience in 24/7 production support team (L1, L2) in Banking domain or credit card domain Awareness in Software Development Life Cycle knowledge(SDLC) on Agile methodology
  • Strong expertise in development experience with Java (banking applications, preferably Credit card applications), with a willingness to provide support activities in shifts
  • Managing major incidents, Coordination incident management, problem management, infra teams & Preparing Major Incident report
  • Experience in troubleshoot, resolve, and communicate complex incidents and deep underlying issues, Performance analysis and fine tuning of real time and batch systems
  • Perform deep-dive analysis for all major incidents, coordinating with all support teams, infra teams to identify root cause in both Application and Infrastructure areas
  • Experience in Executing continuous service improvement plan, monitoring, process improvement and automation
  • Experience in Major Change management process to make sure no critical incidents reported during weekend cutover activities
  • Experience in managing Capacity Monitoring, Server Patching (Production environment):
  • Experience in managing Bank wide DR , BCP coordination / scheduling
  • Hands on experience in Linux/Unix
  • Exposure in PL/SQL
  • Strong experience in TWS (Tivoli Workload Scheduler)

Requirements

  • 5 to 9 years of experience in SRE application support with exposure on Java
  • Strong understanding of microservices architecture and design principles
  • Familiarity with production support, including troubleshooting and incident management
  • Good communication skills
  • Stakeholder management
  • Readiness to work 24/7 in shifts including nights shifts
  • Ability to follow bank standards
  • Ability to closely work with development teams

Primary Location
India-Telangana-Hyderabad - DAH2 Skyview SEZ

Job
Technology

Schedule
Regular

Job Type
Full-time

Job Posting
Sep 30, 2025, 10:30:00 AM

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