Senior Order Management Specialist
2 days ago
About the Role:
Bloomreach is seeking a detail-oriented and proactive Senior, Order Management & Billing Specialist to join our dynamic Accounting team. Reporting directly to the Manager, Order Management & Accounts Receivable, this role will collaborate closely with key teams, including Collections, Revenue Accounting, Sales and Deal Desk. As a vital member of the CFO organization, this high-visibility, hands-on position offers opportunities to contribute to process improvements and ensure public company readiness.
To excel in this role, you should have a strong understanding of the order-to-cash cycle, possess excellent communication skills, and be able to manage multiple priorities under tight deadlines.
Bloomreach promotes a virtual-first environment, providing flexibility to our employees. However, given our globally distributed teams across the US and EMEA, this position requires the occasional adjustment to PST working hours during peak periods as needed to effectively collaborate with global teammates, process global orders and meet month-end close deadlines.
What you'll do:
- Ensure orders are booked timely and accurately within the agreed SLA and in compliance with the Bookings Policy.
- Validate that contracts submitted meet the approval criteria outlined in the Bookings Policy.
- Monitor and address any backlog of orders, ensuring prompt resolution of booking issues.
- Provide timely desk reporting to leadership on the status of the Order Management (OM) and Billing queue.
- Ensure timely and accurate billing while assisting Accounts Receivable (AR) with billing-related inquiries.
- Process and manage requests for SLA credits and performance credits.
- Own weekly and monthly reconciliations of bookings, ensuring alignment between Salesforce opportunities and ERP Sales Orders.
- Partner with FP&A and Sales Compensation teams to address inquiries related to bookings and Annual Recurring Revenue (ARR).
- Ensure invoicing accuracy with a working knowledge of VAT/Sales Tax rules and Export Compliance regulations.
- Proactively validate deals and billings to meet closing deadlines, demonstrating initiative and attention to detail.
- Business Partnering: Build strong relationships with cross-functional teams, contributing to a collaborative work environment.
- Judgment & Problem-Solving: Use sound judgment and common sense in decision-making processes.
- Special Projects: Assist with special projects and initiatives as needed.
What you'll bring:
- 5 years combined of Billings and Order Management experience at fast paced, high growth organizations. SaaS experience preferred.
- Proven experience with process improvements and learning new systems
- Salesforce experience required
- Experience with Netsuite and/or Zone Billing is a strong plus
- Familiarity with Accounts Receivable and Revenue Accounting guidance in accordance with US GAAP
- Strong problem solving skills with the initiative to research and resolve issues independently
- Strong verbal and written communication skills and ability to meet deadlines
- Detail oriented, highly organized, and able to efficiently manage multiple tasks and projects simultaneously
- Proficient in Microsoft Office and strong with Word and Excel
- Desire to work in a fast-growing, exciting, and agile business
- Highly interpersonal and ability to work in a team environment, including teammates in other locations across the world
-
Senior Order Management Specialist
3 weeks ago
India BloomReach Full timeBloomreach is building the world s premier agentic platform for personalization We re revolutionizing how businesses connect with their customers building and deploying AI agents to personalize the entire customer journey We re taking autonomous search mainstream making product discovery more intuitive and conversational for customers and more profitable for...
-
Order Management Specialist
4 weeks ago
Noida, Uttar Pradesh, India, Ghaziabad Cognex Corporation Full timeOrder Management Specialist- NoidaThe Company:Cognex is the global leader in the exciting and growing field of machine vision. Our employees, proudly called “Cognoids,” take their work seriously, but don't take themselves seriously. Our Work Hard, Play Hard, Move Fast culture recognizes our employees for their innovation, perseverance and hard work in a...
-
Sales Order Specialist
2 weeks ago
IND-Bangalore-TowerE,RMZ Infin, India London Stock Exchange Group Full time ₹ 20,00,000 - ₹ 25,00,000 per yearSenior Sales Order Specialist Position Summary Our acquisition of Refinitiv means we can provide the breadth and depth of financial data and best-in class analytics that customers expect –driving innovation and growth across global markets. And our high-performance solutions –from trading, to market surveillance, to wealth solutions and more –help...
-
Order Management Associate
4 weeks ago
India Thomson Reuters Full timeStep into a pivotal role where precision meets efficiency in our dynamic team as a Specialist in Order Management You will be entrusted with managing the order process for select products ensuring seamless fulfillment with attention to detail and adherence to turnaround times Embrace the opportunity to liaise with internal teams elevate your problem-solving...
-
Chennai, India Trimble Inc. Full timeJob Description Job Title: Order Administration Specialist Location: Chennai Mode: In office Shift Timing: 9 PM - 6 AM (Complete Night Shift) Job Responsibilities: - Intermediate Order Processing: Receive and process semi-complex customer orders via various channels, including email, phone, sales quotations and online portalsthrough Trimble's order...
-
Urgent Search! Chef/Cook
2 weeks ago
India, Cochin / Kochi / Ernakulam KITES Senior Care Full timeJob Description Company Description KITES Senior Care, the Geriatric Care specialist brand, was founded in Bangalore, India, in 2016 by senior doctors and healthcare professionals. We are the trusted care continuum partner for the elderly and their families. Trusted by over 2,000 families, KITES Senior Care provides geriatric care at home and in Senior...
-
Sales Order Specialist
2 weeks ago
IND-Bangalore-TowerE,RMZ Infin, India London Stock Exchange Group Full time ₹ 40,00,000 - ₹ 80,00,000 per yearSales Order Specialist Proud to share LSEG in the India is Great Place to Work certified (Jun '25 – Jun '26). Learn more about life and purpose of our company directly from India colleagues' video: Bengaluru, India | Where We Work | LSEG LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data...
-
Sales Order Specialist
7 days ago
IND-Bangalore-TowerE,RMZ Infin, India London Stock Exchange Group Full time ₹ 40,00,000 - ₹ 80,00,000 per yearSales Order Specialist Proud to share LSEG in the India is Great Place to Work certified (Jun '25 – Jun '26). Learn more about life and purpose of our company directly from India colleagues' video: Bengaluru, India | Where We Work | LSEG Job Description LSEG (London Stock Exchange Group) is more than a diversified global financial markets...
-
Senior Analyst
3 weeks ago
Chennai, India Freshworks Full timeJob Description Organizations everywhere struggle under the crushing costs and complexities of solutions that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business...
-
Sr Order Entry Specialist
2 weeks ago
Bengaluru, India Trintech Full timeJob Description Location: Bangalore, India Work Mode:Hybrid, 3 days a week in office Who we are: At Trintech, we empower Finance and Accounting teams around the world with technology that simplifies and streamlines reconciliation and close processesso they can focus on what matters most. From our growing Global Capability Centres in Bangalore and Noida,...
