TAC Engineer-Switching

23 hours ago

Bengaluru, Karnataka, India Cambium Networks Full time ₹ 1,50,000 - ₹ 28,00,000 per year

Experience Level: 4-6 Years

Knowledge/ Skill Requirement

A Network Customer Success Engineer is responsible for ensuring that enterprise-level customers have a positive experience with their switch and router networking services. They work to address customer issues, identify areas for improvement, and provide guidance and support to customers as needed. Here are some primary and secondary skills that are important for a Network Customer Success Engineer:

1. Networking Expertise:
The engineer should have strong technical skills and knowledge of
L2/L3 switching and routing systems
and technologies, including security, tunnelling and network service protocols and Quality of Service (QoS) networking. Relevant industry certifications, such as CCNP (routing and switching) is strongly preferred.

2. Network design and configuration
: The engineer should be able to design and configure switching networks that meet the customer's business requirements and align with industry best practices. This may involve installation, configuration, troubleshooting, and optimization of network equipment, such as switches, routers, and security gateway.

3. Security
: The engineer should be knowledgeable in network security protocols and best practices. They should be able to configure and manage security features such as authentication, ACLs, port security, VLANs and 802.1x.

4. Troubleshooting
: The engineer should be able to troubleshoot network issues and identify problems with the network infrastructure, including connectivity, configuration, VLAN, STP, port security and Quality of Service (QoS). They should also be able to use network monitoring tools and protocols such as Wireshark, Zabbix and Nagios.

5. Communication skills:
The engineer should have excellent communication skills, both verbal and written. They should be able to explain technical issues and solutions to non-technical customers and collaborate effectively with other internal teams, such as sales and product management.

6. Customer Service Skills:
The engineer should have strong customer service skills, including the ability to handle customer complaints and inquiries professionally and efficiently.

7. Problem-Solving Skills:
The engineer should be able to identify and solve complex technical issues and think creatively to find solutions to problems.

8. Attention to Detail:
The engineer should have excellent attention to detail to ensure that they identify and address all issues and potential areas for improvement.

  • TAC Engineer

    1 week ago

    Bengaluru, Karnataka, India Cambium Networks Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    TAC Engineer - SwitchingKnowledge/ Skill RequirementA Network Customer Success Engineer is responsible for ensuring that enterprise-level customers have a positive experience with their switch and router networking services. They work to address customer issues, identify areas for improvement, and provide guidance and support to customers as needed. Here are...

  • Staff e-tac engineer

    2 weeks ago

    Bengaluru, Karnataka, India Palo Alto Networks Full time

    Our MissionAt Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for...

  • Staff E-TAC Engineer

    3 weeks ago

    Bengaluru, Karnataka, India Palo Alto Networks Full time

    Our MissionAt Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for...

  • Staff E-TAC Engineer

    2 weeks ago

    Bengaluru, Karnataka, India Palo Alto Networks Full time

    Our MissionAt Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for...

  • Staff E-TAC Engineer

    1 week ago

    Bengaluru, Karnataka, India Palo Alto Networks Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Our MissionAt Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for...

  • Staff E-TAC Engineer

    6 days ago

    Bengaluru, Karnataka, India Palo Alto Networks Full time

    Our MissionAt Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for...

  • TAC Engineer

    2 weeks ago

    Bengaluru, Karnataka, India beBeeCybersecurity Full time ₹ 2,50,00,000 - ₹ 3,00,00,000

    Our Vision of a Safer WorldJob Description:We are looking for an Engineering TAC (ETAC) professional who will be the thought leader in our Global Customer Support organization. Members of this team may work with cutting-edge new hardware and software projects, develop advanced technical training, assist with challenging customer issues, replicate complex...

  • TAC Engineer

    10 hours ago

    Bengaluru, Karnataka, India Cambium Networks Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    A Fixed Wireless Customer Success Engineer is responsible for ensuring that T1/T2/T3 Service Provider customers have a positive experience with their outdoor Fixed Wireless Broadband Point-To-Multipoint (PMP) and Point-To-Point (PTP) deployments. They work to address customer issues, identify areas for improvement, and provide guidance and support to...

  • Network Engineer L2

    4 weeks ago

    Bengaluru, Karnataka, India Zones Corporate Solutions Full time

    Job DescriptionKey Responsibilities- Knowledge & experience on routing protocols like BGP, OSPF, Static Routing, BFDetc- Knowledge of ACI & should know terminology likeVlan,.- Switching technology,Vlan, Spanning-tree, VTP, ACL etc.- Knowledge of Multicast routing, PIM, IGMP protocols, SPT etc.- Experience & hands on with Switches and Firewalls of different...

  • TAC Engineer-Wireless

    6 days ago

    Bengaluru, Karnataka, India Cambium Networks Full time

    A Fixed Wireless Customer Success Engineer is responsible for ensuring that T1/T2/T3 Service Provider customers have a positive experience with their outdoor Fixed Wireless Broadband Point-To-Multipoint (PMP) and Point-To-Point (PTP) deployments. Here are some primary and secondary skills that are important for a Fixed Wireless Customer Success Engineer:...