Sr. Customer Care Executive

1 week ago


Basavangudi Bengaluru Karnataka, India BEAUTE LAH PRODUCTS PVT LTD Full time ₹ 3,00,000 - ₹ 3,60,000 per year

We are looking for a qualified Sr. Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support.

To be successful as a Sr. customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.

Sr. Customer Support Executive Responsibilities:

Upsell other products wherever possible.

Identify the needs of the customers, resolve issues and provide solutions.

Maintain good customer relations.

Meet personal targets and work towards meeting team targets.

Maintain records of the conversations with the customer and analyze the data.

Write and submit timely reports on performance, targets, and customer queries.

Customer Support Executive Requirements:

A bachelor's degree in any domain.

A minimum of 4-5 years' experience in a same role.

Excellent interpersonal and written and oral communication skills.

Ability to lead a team.

Knowledge of CRM systems.

Computer skills.

Preferred Languages: English, Hindi, Kannada & Telugu

Preferred only: Female

Knowledge of mediation and conflict resolution techniques is preferable.

Job Type: Full-time

Pay: ₹25, ₹30,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Ability to commute/relocate:

  • Basavangudi, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Sales: 1 year (Required)

Work Location: In person



  • Bengaluru, India 247 Customer Private Limited Full time

    Job Description ? Join the Team at [24]7.ai as a Customer Care Executive! Location: Bengaluru, India Shift: Night Shifts (US/Australian) Work Mode: Work from Office ? Role Overview: - Position: Customer Care Executive - Responsibilities: - Handle inbound and outbound calls. - Engage with existing and prospective customers to gather information. -...


  • Bengaluru, Karnataka, India TECHNOBOTS INFOTECH PRIVATE LIMITED Full time

    We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers. **Qualifications**: - Minimum educational qualification: 12th pass. -...


  • Bengaluru, Karnataka, India Sangeetha Mobiles Full time

    Sangeetha Mobiles is seeking a Customer Care Executive in JP Nagar, Bengaluru location. The role offers a monthly salary ranging from ₹16,000 to ₹24,000. Please note that no interviews will be held on Sundays. **Qualifications and Skills**: - Excellent communication skills in English, Kannada, and other regional languages. - Freshers can apply - Age...


  • Bengaluru, Karnataka, India Capella & Alhena Client solutions Pvt Ltd Full time

    Urgent requirement of CRM executive or customer care executive in a residential complex located in mysore road. please contact 8095121111 **Job Types**: Full-time, Permanent Pay: ₹11,827.89 - ₹27,403.53 per month **Benefits**: - Health insurance - Provident Fund Work Location: In person


  • Bengaluru, Karnataka, India SONI Productions Full time

    Wanted Urgently **FEMALE CUSTOMER CARE EXECUTIVE**for A Production House to Handle Customer Enquiries & Tele sales with Very Good Communication & System Knowledge. **Work Location BANNERGHATTA** Pay: ₹22,000.00 - ₹25,000.00 per month Schedule: - Day shift **Language**: - Kannada (preferred) - English (preferred) Work Location: In person **Speak...


  • Bengaluru, Karnataka, India al-fahad Full time

    **Job Title**: Customer Care Executive **Location**: Bangalore **Experience Required**: Minimum 6 Years **Working Days**: 6 Days a Week **Salary**: ₹18,000 - ₹20,000 per month **Employment Type**: Full-Time **Job Summary**: **Key Responsibilities**: - Address and resolve customer complaints, issues, and inquiries effectively. - Maintain accurate...


  • Bengaluru, Karnataka, India SIRUVASRI ENTERPRISES Full time

    we need customer care executive designation : customer care executive location : Singasandra, Bangalore experience : 1-2 years salary : 18k-20k immediate joiners can apply **Job Types**: Full-time, Permanent Pay: ₹18,000.00 - ₹20,000.00 per month Schedule: - Rotational shift **Education**: - Higher Secondary(12th Pass)...


  • Bengaluru, Karnataka, India Vennila Clothing Company (Ramraj Cotton - Retail Division) Full time

    Location: Bangalore - Proven successful experience as a Customer Care executive or similar role. - Resolving customer issues brought to your attention. - Knowledge about customer relationship management systems. - Monitoring the entire customer service process. - Good communication and interpersonal skills. **Benefits**: PF, ESI, Bonus, Gratuity, Leave...


  • Bengaluru, Karnataka, India SIRUVASRI ENTERPRISES Full time

    We need **Customer care Executive** **Female Only** Experience : 1-3 years Education : any graduation Skill 2. Proficiency in English and 2 additional language (Tamil, Kannada, Telugu or Hindi Location : Bangalore, Singasandra **Job Types**: Full-time, Permanent Schedule: - Day shift - Morning shift **Education**: - Bachelor's...


  • Bengaluru, Karnataka, India Triedge Solutions Full time

    Position : Customer Care Executive Location : Bangalore Roles & Responsibilities: We are hiring for #Voice_Process Experience : Freshers & Experienced (immediate joiners) - Language Preference : Any South Language + Hindi or Kannada or Tamil With Manageable English - Tele-Calling Sales & Operations, Customer Service & Operations **Job Types**: Full-time,...