Quality Analyst

Roles & Responsibilities:Monitor calls of AR Callers and provide feedback to improve call quality, communication skills, and adherence to processes.Identify training needs and assist in conducting refresher sessions for AR callers.Ensure compliance with quality standards, client guidelines, and HIPAA regulations.Analyze call data and prepare...

Quality Analyst with 3+ yrs exp at VIBE IT SOLUTIONS. Must be smart, logical, detail-oriented, and ready for challenges. Skilled in manual & automation testing, bug detection, test scripts, collaboration, and delivering high-quality software.

Job DescriptionQuality Analyst / Automation Tester, ASPosition OverviewJob Title: Quality Analyst / Automation TesterCorporate Title - AssociateLocation: Pune, IndiaRole Description- The Quality Analyst / Automation Tester will have at least 5-8 years of experience and provides an oversight of quality of Squad deliverables.- The tester will test new features...

Job Title: Lead Quality Assurance AnalystWe are seeking a highly skilled Lead Quality Assurance (QA) Analyst to oversee and guide the testing efforts across various projects, ensuring that all software meets the highest quality standards.This role requires a deep understanding of testing principles, advanced analytical skills, and the ability to design...

Title: Quality Analyst - L1 Requisition ID: 67948 City: Pune Country/Region: IN Do 1. Conduct process quality audits as per planConduct various process audits as per guidelines and SPO's defined in QMS Prepare findings from the report and share it with the account/ project leadership on daily/ weekly/ monthly, as required Conduct weekly...

Role PurposeThe purpose o central quality analyst role is to conduct quality audits and perform analytics in different areas as defined by central quality team, supporting the project teams in ensuring higher client satisfactionDoConduct process quality audits as per planConduct various process audits as per guidelines and SPOs defined in QMSPrepare findings...

Quality Analyst- US Voice processLocation: PuneRoles and Responsibilities:● Develop and maintain internal support and call center quality standards● Review a subset of sales agents' interactions (calls, emails, chats, etc.)● Provide meaningful and constructive feedback on evaluations● Discuss and explain feedback with agents in regular meetings●...

Position OverviewJob Title: Quality Analyst / Automation TesterCorporate Title - AssociateLocation: Pune, IndiaRole DescriptionThe Quality Analyst / Automation Tester will have at least 5-8 years of experience and provides an oversight of quality of Squad deliverables.The tester will test new features with an end-to-end business view to determine that the...

Company Overview :digiCloud Solutions Pvt Ltd is a leading software consulting and services company, recognized as a Salesforce partner, providing exemplary consulting, implementation, integration, and managed services globally. Headquartered in Pune, India, the company extends its expertise across the USA, EMEA, and APAC regions, and operates in the IT...

The Quality Intermediate Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the...