Infra Database Test Delivery Lead

Job Overview:

The
Database SQM Infra Test Delivery Lead
holds distinct responsibilities for ensuring the quality of infrastructure-related database initiatives and changes, including patching, upgrades, integrations, certifications, and emergency fixes.

• Responsible for Infrastructure Test Strategy for Infra Changes and Projects
• The lead
  is responsible for general project management elements like planning, execution, monitoring, testing, and project closure to embed quality delivery for infrastructure Engineering & Operations projects
• Primary expectation is to manage program demand intake, quality delivery, test planning, schedules, risks and issues, incident analysis.
• Accountable to deliver estimate efforts, track financials, hold monthly meetings with Infra leadership and address failed changes incidents and identify do better opportunities.
• Accountable to drive quality efficiencies and effectiveness using automated solutions for Database changes, testing life cycle and change process optimization
• Provide feedback to stakeholders on Quality Roadmap, including automation opportunities
• Influence and communicate effectively with both technical & non-technical audiences
• Contribute to increasing automated testing capabilities to ensure success of infrastructure database projects or system changes

Roles & Responsibilities

• Provide technical leadership and expertise within the infrastructure field to deliver quality programs and projects in-house and onshore for Infrastructure database products and tools.
• Responsible for Infrastructure test delivery for Database infrastructure changes and projects leveraging test automation and collaborating with application testers and IT leaders
• Responsible for building and maintaining productive working relationship like planning, execution, monitoring, testing, and project closure to embed quality delivery for infrastructure management & Operations projects
• Analyze Database change schedules working with Engineering partners to drive test strategies and plan for developing testing coverage and scenarios.
• Lead and manage quality delivery of Database change to avoid business impact, including handling incidents, defect, issues to resolution.
• Accountable to drive quality efficiencies and effectiveness using automated solutions for Database changes, testing life cycle and change process optimization applying the ITIL process methodology and tools like ServiceNow
• Responsible for defining Infra Test Delivery strategy, approach and execution for change requests.
• Be accountable for the test coordination and mentor Infra Test Delivery Team and participate in interviews, induction, and training
• Ensuring that the application teams adhere to the principles, guidelines and best practices of the Infra Test Delivery strategy as defined.
• Build and maintain quality standards and ensure application teams deliver quality testing to validate infra changes by utilizing technical automated test assets and discipline.
• Lead and manage Infra Test Delivery activities such as understanding infra change impacts, prep test plans, perform test execution, deliver test results metrics to key stakeholders
• Accountable for performing root cause analysis for continuous change quality improvement to drive production stability in the infrastructure test delivery programs.
• Be an escalation point for project and change deliver, issue and risk management and stakeholder communications
• Serve as a team lead and plan required talent, capacity and growth to build a robust motivated delivery team
• Excellent analytical and troubleshooting skills using the big picture understanding of core Infrastructure components and architecture
• Lead the coordinate testing with the application teams and Infra change team during infrastructure changes and provide support throughout the resolution
• Collaborate and present program status weekly and monthly cadence with Infrastructure leadership partners and executives

Required Knowledge

• Familiar with Automated Testing Types, Environments, Frameworks (Linear, Modular,Data-)
• Solid understanding and some experience in various testing discipline concepts: functional testing, regression testing, smoke testing, non-functional requirement testing, and smoke testing
• Test lifecycle experience in delivering high quality infrastructure changes with minimal impacts to applications (test planning, test scenario build, test execution, defect/issue management and test health metrics and status reporting)
• Test management experience including soliciting requirements, producing test strategy, effort estimation and test schedules.
• Good understanding of Computer Systems Architecture and Data Center Services and Operations.
• Infrastructure Administration, Automation Concepts, Diagnostics and Troubleshooting.
• COTS Products LifeCycle, Patching, Upgrades and Deployment into Environments (Dev/Test/UAT/Prod).
• Concepts and Tools of Infrastructure Servers Virtualization, Middleware (Web Servers) ,Storage
• Management(NAS/SAN), Database Management (RDBMS/SQL,NOSQL), and Network LAN/WAN.
• Monitoring, Alerting, and Scheduling Tools and Services (Control-M,Pandora,Splunk,).
• Service Levels Agreements (SLAs),Service Levels Objectives (SLOs),Service Level Indicators(SLIs).
• Application of ITIL Service Management Concepts and Tools such as ServiceNow(Incident, Problem, Change, Release, CMDB…etc.)
• Familiarity of Agile Methodology Scrum/Kanban and project tracking tools like Azure Devops and Jira
• Excel, PowerPoint, SharePoint, Service Now, Jira

Required Skills

• Good understanding of Database Patching, Upgrades, Security fixes, APIs, Integration, Protocols & Frameworks
• Familiarity with Database technologies such as : MS SQL,, Hadoop, Oracle/Exadata and DB2
• Automation skillset: Python Programming, Unix Shell scripting, Selenium and Java.

Personal Qualifications & Skills

• Bachelor's degree in information technology or related field, 12+ Years Experience in Infrastructure change testing life cycle/Software Testing LifeCycle
• Related Certifications in areas of Computer Infrastructure, Testing, and Project Management.
• Provide leadership, build and maintaining relationships with Stakeholders.
• Ability to organize and prioritize work and tasks under pressure.
• Strong troubleshooting mindset and inquisitive mind sets
• Ability to handle conflict effectively.
• Able to communicate with all levels of management and peers within the organization, written and verbal.
• Flexible with the ability to and work under pressure, work based on the infrastructure change schedule and weekends
• Proactive, strong-minded, quick thinker and assertive.