Senior Telecaller

7 days ago

Kaloor Kochi Kerala, India Centerline Health Ventures LLP Full time ₹ 2,00,000 - ₹ 2,40,000 per year

Job Summary:

We are looking for a proactive and persuasive Tele Caller who can confidently handle inbound and outbound calls to potential patients. The main goal is to maximize conversion rates, ensuring a high percentage of inquiries lead to actual patient walk-ins and bookings. This role requires excellent communication skills, patience, empathy, and a strong ability to build trust and rapport with callers.

Key Responsibilities:

  • Make outbound calls to follow up on leads, inquiries, or missed appointments.
  • Respond promptly to incoming calls and provide accurate information about clinic services, doctors, treatment options, and offers.
  • Build strong rapport with callers and understand their pain points or concerns.
  • Explain the benefits of visiting the clinic and encourage bookings or walk-ins.
  • Maintain detailed records of all calls, outcomes, and follow-up actions in the CRM system.
  • Coordinate with the front desk and doctors to ensure smooth follow-through on booked appointments.
  • Handle objections and convert hesitant callers into confirmed patients.
  • Provide timely reminders or confirmation calls to minimize appointment no-shows.
  • Maintain a conversion target (calls to walk-in ratio) and strive to meet or exceed it.
  • Share feedback from callers that may help improve clinic services or patient experience.

Key Skills & Competencies:

  • Excellent verbal communication in English, Malayalam, Arabic (additional priority)
  • Convincing and persuasive speaking ability
  • Patient, empathetic, and good listening skills
  • Basic computer skills (CRM, MS Excel)
  • Ability to handle pressure and meet daily targets
  • Prior experience in healthcare/clinic/hospital tele-calling is an added advantage

Qualifications:

  • Minimum HSC/Graduate in any discipline
  • 1+ year experience in tele-calling or customer service (preferred in healthcare or wellness sector)

Job Types: Full-time, Permanent

Pay: ₹15, ₹20,000.00 per month

Application Question(s):

  • Are you willing to work on Sundays on a rotational shift?
  • What is your salary expectation?

Experience:

  • tele sales: 1 year (Preferred)

Language:

  • English (Preferred)

Work Location: In person

  • Senior Telecaller

    2 weeks ago

    Elamakkara, Kochi, Kerala, India Wellcaza School of Health Sciences Full time ₹ 10,000 - ₹ 50,000 per year

    Job Title: Senior TelecallerDepartment: Admissions / Sales & MarketingReports to: Admissions Manager / DirectorLocation: [Institution / Office Location]Employment Type: Full-time, On-siteDIRECT WALK IN INTERVIEW - 13th September 2025 from 10 am to 03pm. Venue : Wellcaza School of Health Sciences , Opposite to Govt HSS Elamakkara , Edappally Raghavan Pillai...

  • Telecaller

    4 days ago

    Kochi, Kerala, India UAN Global Study Abroad Full time

    **About the Role**: We are looking for **enthusiastic and confident Freshers** with excellent communication skills and fluency in **Malayalam and English** to join our growing team as **Telecallers**. In this role, you will be the first point of contact for students aspiring to study abroad. Your responsibility will be to engage with potential students,...

  • Senior Academic Counsellor

    22 hours ago

    Kochi, India XYLEM LEARNING Full time

    Job Title: Senior Academic Counsellor (Telecaller)Department: Inside SalesLocation: ErnakulamExperience: Minimum 2 years in Telecalling (EdTech experience preferred)Job SummaryWe are seeking a highly motivated and experienced Senior Academic Counsellor (Telecaller) to join our Sales team . The ideal candidate will be responsible for engaging with prospective...

  • Senior Academic Counsellor

    1 day ago

    Kochi, India XYLEM LEARNING Full time

    Job Title: Senior Academic Counsellor (Telecaller) Department: Inside Sales Location: Ernakulam Experience: Minimum 2 years in Telecalling (EdTech experience preferred) Job Summary We are seeking a highly motivated and experienced Senior Academic Counsellor (Telecaller) to join our Sales team. The ideal candidate will be responsible for engaging with...

  • Senior Academic Counsellor

    21 hours ago

    Ernakulam, Kerala, India, Kerala XYLEM LEARNING Full time

    Job Title: Senior Academic Counsellor (Telecaller)Department: Inside SalesLocation: ErnakulamExperience: Minimum 2 years in Telecalling (EdTech experience preferred)Job SummaryWe are seeking a highly motivated and experienced Senior Academic Counsellor (Telecaller) to join our Sales team. The ideal candidate will be responsible for engaging with prospective...

  • Wanted Female Telecallers at Kochi

    12 hours ago

    Kochi, India Luminis School of Medical Scribing Full time

    **_No Experience? Are you a fresher ? Don't Worry !! We have enough opportunities for you: _** This is purely an office based job. We don't provide work from home option. We value our sales team as the back bone of our company and we provide them immense opportunities to perform in the job and excel in higher level positions. **Incentives / Perks** Apart...

  • Tele Caller Executive

    6 hours ago

    Palarivattom, Kochi, Kerala, India Chithira Overseas Consultancy Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    Job Description 3: Telecaller / Telemarketing ExecutiveJob Title: Telecaller / Telemarketing Executive (Digital Marketing) Company: K2Web Solutions Location: Kochi, Kerala Experience: 0 - 2 years (Freshers with excellent communication skills are welcome)About K2Web Solutions:K2Web Solutions is a leading digital marketing agency in Kochi, committed to...

  • Senior Telecaller

    4 days ago

    Kakkanad, Kochi, Kerala, India Imaging technical solutions Full time ₹ 1,80,000 - ₹ 3,00,000 per year

    JOB RESPONSIBILITIESLead Generation & Cold CallingContact potential customers through telephone to introduce the company's printing machines and related products.Maintain a daily call log and track prospects' responses.Customer Relationship ManagementFollow up on leads, inquiries, and quotations to convert them into sales.Build and maintain strong...

  • Tele Marketing Executive

    2 weeks ago

    Kochi, India HYGIENE FRESH Full time

    We are looking for energetic and talented Tele caller for our company. - You will be responsible for the following duties - Making outbound calls on leads provided and convert. - Achieve daily and monthly targets provided. - Identify, develop and maintain relationships with potential customers. - Enter and update customer information in the database. -...

  • Tele Sales Executive

    13 hours ago

    Vrindavan Colony, Calicut, Kerala, India C Hub Wow World Pvt. Ltd Full time

    We are hiring: **Job Title**: Tele Sales Executive **Location**: Calicut(On-Site) **Employment type**: Full time **About C Hub Wow World**: C-Hub is the world's first holistic Ed-Tech ecosystem, built to reimagine the future of education, career design, and human potential. We go beyond traditional learning platforms by integrating AI-powered assessments,...