Salesforce Architect

1 day ago

Bengaluru, Karnataka, India Happiest Minds Technologies Full time ₹ 6,00,000 - ₹ 18,00,000 per year

SALESFORCE ARCHITECT

Job Title: Salesforce Architect

Years of experience: 12+ years

Location: Bangalore

Roles & Responsibilities:

  • Ensure development of application follows defined Salesforce CRM architecture.
  • Demonstrated ability to capture business requirements, translate those requirements to technical/business solution options, and be able to communicate those effectively back to the customer, both from a technical aspect and from a business aspect.
  • Proven ability to effectively communicate complex ideas, issues, concepts and solutions to all levels of the organization, including executive leadership and the business
  • Analyze new requests and define non-functional requirements and create solution design and architecture.
  • Knowledgeable of emerging trends and may contribute to and influence best practices within discipline.
  • Typically requires an advanced technical degree and a minimum of 12 years in progressively responsible positions.
  • Strong practical deployment knowledge of Salesforce configurations, Apex classes, Apex Web services, and APIs.
  • At least 8 years of platform experience.
  • Knowledge of Integrations, 3rd party integration tools, ETL with Salesforce.
  • Ability to effectively manage multiple projects at once with a sense of urgency required to work in a deadline driven environment.
  • Strong oral and written communication skills
  • Strong teamwork and leadership skills
  • Strong customer services skills focusing on customer success
  • Strong organizational and planning skill Preferred Qualifications
  • Experience with Change Sets, or experience in CI/CD.
  • Salesforce certified

Responsibilities

  • Implementation of customer Salesforce solution projects that involve the Sales Cloud (CRM), Service Cloud, Custom Cloud and/or integrations to ensure scope and customer expectations are met
  • Work with customer management, customer subject matter experts (SMEs) and or information technology personnel to complete Salesforce implementation tasks, as required
  • Provide project and technical leadership for key Salesforce implementation projects
  • Possess a strong understanding of business operations
  • Establish and maintain Salesforce implementation standards
  • Advise on a variety of broad questions and concerns from customer management regarding project requirements, documents need, technical standards, and conditions; communicate the status of requests and determines the feasibility of projects; documents findings and actions
  • Deliver results working with 3rd party delivery partners, customer teams, and Cross functional team
  • Lead the team of members and be a point of contact for business team
  • Create proof of concepts (POCs) and build prototypes for business improvement
  • Represents the project as a Salesforce expert who influences customer senior management on significant Salesforce matters
  • Work under general direction and independently determines and develops approach to solutions
  • Ability to advise clients and recommend when to use declarative code vs custom code using Visualforce and Apex
  • Improve architecture and optimize performance of very complex software systems.
  • Responsible for code reviews, performance tuning, and troubleshooting during the project process.

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