Customer Relation Associate
1 week ago
Clicure Private Limited offers efficient CLIMATE CURE solutions to accelerate India's Net Zero aspirations and create a greener tomorrow. The team at Clicure is dedicated to providing affordable, reliable, and trouble-free energy solutions that contribute to a carbon-neutral environment and reduce global warming. We supply top-quality solar components and advanced energy solutions with on-time delivery through strategically located warehouses and dealers.
Role Description:
We are hiring a full-time, on-site CRM Executive in Kanpur. This role focuses on customer follow-ups, regular calling, and maintaining healthy client relationships. The ideal candidate should be proactive, communicative, and comfortable with field visits and travel when needed.
Follow up with leads and existing customers via phone, email, and in-person visits
Maintain accurate customer records in CRM software
Coordinate with sales and service teams for smooth customer support
Ensure timely resolution of queries and support requests
Assist in client retention and relationship-building activities
Travel locally for client meetings and site coordination as required
Job Type: Full-time
Benefits:
Cell phone reimbursement
Internet reimbursement
Paid sick time
Provident Fund
Work Location: In person
Job Type: Full-time
Pay: From ₹12,000.00 per month
Work Location: In person
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