Lead Operations Manager
5 days ago
Dynamic leader wanted for a premier French language coaching institute
Edukast International empowers students with immersive French programs for certifications, careers, and cultural growth. We're seeking a hands-on Lead Operations Manager to drive daily operations and fuel our expansion. This full-time, office-based role requires 6 days/week (Mon–Sat).
Key Responsibilities
- Client & Trainer Liaison: Engage prospective students via consultations and lead conversions; coordinate with trainers for optimal curriculum delivery.
- Talent Management: Handle recruitment, onboarding, and training for trainers, admin, and support staff to build a high-performance team.
- Marketing & Social Media: Collaborate with marketing team on campaigns; lead social media team in content creation, analytics, and audience growth.
- Daily Operations: Manage scheduling, resources, events, and compliance; optimize processes for efficiency and a positive environment.
- Performance Monitoring: Track metrics (enrollments, retention, marketing ROI) and report insights to leadership.
What We're Looking For
- Experience: 3+ years in operations/HR/marketing, ideally in education or coaching.
- Skills: Strong written and spoken English (mandatory); basic knowledge of French (beneficial). Organizational prowess, problem-solving, and tools like Google Workspace, CRM (e.g., HubSpot), and social platforms (Instagram, LinkedIn).
- Education: Bachelor's in Business, Education, Marketing, or related field.
- Traits: Proactive, empathetic leader with passion for languages and multitasking in fast-paced teams.
Job Type: Full-time
Pay: ₹25, ₹35,000.00 per month
Work Location: In person
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