Head of Operations

The Vedanya School is an upcoming progressive K-12 CBSE curriculum school in Sohna, envisioned as a nurturing environment where learning is experiential, inclusive, and future-ready. Our philosophy integrates academic excellence with holistic growth, creativity, and community engagement.

About the Role:

The Operations Manager will play a vital role in shaping and executing this vision through seamless coordination of strategy, systems, and stakeholder relationships.

Responsibilities:

Strategy & Business Planning:

• Assist the Chairperson in developing and implementing annual business plans, budgets, and operational frameworks.
• Support feasibility studies, projections, and rollout plans for the new campus.
• Develop and review commercial models including fee structures, sibling discounts, and scholarships.
• Establish systems and processes that balance efficiency with a warm, community-oriented culture.

Marketing & Communication Support:

• Coordinate with marketing teams to implement brand-aligned campaigns for admissions, events, and outreach.
• Oversee creation of marketing collaterals, digital content, and press communications.
• Support open houses, school tours, and admission drives to enhance visibility and parent connect.
• Maintain brand consistency across all internal and external communication platforms.

Parent Outreach & Engagement:

• Serve as a primary liaison between parents, school management, and the leadership team.
• Plan and execute parent orientation sessions, feedback mechanisms, and engagement initiatives.
• Ensure transparent, empathetic, and timely communication with parents and stakeholders.

Operations & Administrative Coordination:

• Support the Principal in daily administrative and operational planning.
• Coordinate across departments — HR, Finance, Facilities, and Academics — to ensure smooth functioning.
• Oversee vendor and service provider relationships; monitor procurement, transport, and facility readiness.
• Track operational KPIs, ensuring compliance with CBSE and local statutory requirements.

Events & Institutional Development:

• Plan and execute school events such as orientations, annual day, exhibitions, and community festivals.
• Collaborate on institutional partnerships and CSR-linked education initiatives.
• Uphold high standards of safety, quality, and child-centric practices in all operational areas.

Qualifications:

• Postgraduate in Management, Education Administration, or related fields.
• 10 + years of experience in school operations, education management, or service-oriented business functions.
• Prior experience with setting up or scaling K-12 institutions preferred.

Required Skills:

• Strategic thinker with strong execution capabilities.
• Excellent written and verbal communication skills.
• Strong organizational and people management abilities.
• Proactive, collaborative, and empathetic in approach.
• Understanding of progressive schooling practices and parent expectations.