Hotel/Dormitory Operations-Executive
2 days ago
Job description
We are looking for an Executive to manage our world-class company dormitory/Hostel/Hotel facilities, ensuring a comfortable and well-organized living experience for both Indian and expat employees.
Role & responsibilities
- Oversee day-to-day dormitory operations including facility upkeep, housekeeping, safety, and utilities.
- Ensure smooth check-in/check-out and allocation of rooms for Indian and expat employees.
- Manage expat canteen operations, food quality, hygiene, and dietary preferences.
- Prepare weekly and monthly reports on dormitory occupancy, issues, and actions taken.
- Coordinate with vendors, supervisors, and internal teams for seamless facility management.
- Plan and execute regular inspections and audits of dormitory premises.
- Address grievances of Indian and expatriate residents and ensure timely resolution.
- Maintain detailed records of housekeeping schedules, maintenance activities, and complaints.
- Coordinate with the security team for safety and emergency preparedness.
- Manage access control and keys for all dormitory areas.
- Support planning and execution of any facility upgrades or refurbishments.
- Work closely with HR and Admin teams during mass onboarding or shifting of employees.
- Ensure compliance with company policy and government regulations related to employee housing
Preferred candidate profile
Required Knowledge
- Strong knowledge of dormitory services such as housekeeping, security, and facility management.
- Experience in managing both Indian and expatriate employee accommodations.
- Familiarity with expat canteen operations, hygiene standards, and food safety compliance.
- Good command of data management, reporting, and MS Excel.
- Hands-on experience with SAP or similar ERP systems.
- Ability to create and implement process flow charts and SOPs.
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