Sr E-Commerce Operations Executive

5 days ago

Khandsa Road Gurugram Haryana, India SRG Enterprises Full time ₹ 2,40,000 - ₹ 3,60,000 per year

Key Responsibilities:

  • Oversee entire inbound and outbound logistics, inventory control, order fulfillment, and dispatch operations.
  • Ensure all customer orders are processed accurately and dispatched on time.
  • Optimize warehouse layout for space utilization and workflow efficiency.

Team Management

  • Hire, train, and manage warehouse staff including supervisors, pickers, and packers.
  • Maintain rosters, shift schedules, and ensure timely attendance and performance.
  • Set KPIs and review productivity metrics regularly.

Inventory & Stock Control

  • Conduct regular stock counts and reconciliation to prevent shrinkage/loss.
  • Ensure accuracy of goods received and dispatched in ERP or inventory system.
  • Coordinate with procurement and merchandising teams for restocking.

Process & Compliance

  • Implement SOPs for packing, dispatching, and returns management.
  • Ensure compliance with health and safety standards.
  • Handle audits, vendor coordination, and daily operational reporting.

Logistics & 3PL Management

  • Liaise with delivery partners, courier companies, and transport teams.
  • Monitor shipping timelines and reduce return-to-origin (RTO) rates.

Job Type: Full-time

Pay: ₹20, ₹30,000.00 per month

Ability to commute/relocate:

  • Khandsa Road, Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Current & Expected Salary

Experience:

  • Logistics/E-commerce: 5 years (Required)

Work Location: In person

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