Senior Manager

Location :Kochi, Trivandrum, Chennai, Bengaluru, Hyderabad, Coimbatore, Pune, Kolkata, Noida

Job Description:

Position Level - Senior Manager (Service Delivery Manager) CCaSS Digital

Position Details

As part of our EY-Assurance Team, the Digital Senior Manager will be responsible for

• Creating and developing business for ESG related domain.
• Managing resources and assembling teams to deliver to projects won.
• working closely and leading teams with associates, seniors, team leaders, assistant managers, and handling service delivery for an Area/Region/Solution/Sector. The principal objectives will be to ensure that consistent and high-quality service is provided by the team by taking end-to-end project ownership and accomplishing the define goals.
• The CCASS Manager is responsible for the overall success of implantation of ESG solutions/ideas that can bring more business or can bring efficiencies by digitalize the manual work.
• Manage budget vs actuals at all points in the project lifecycle.

Requirement:

• Basic understanding of ESG Domain
• 12+ years experience (demonstrated competence, depth, and breadth) of operational and project/Program management experience – which is ability to manage software project in Agile way with good hold on Scrum/Agile/Safe methodologies.
• Experience in Business Development – and has worked on RFPs/Business Cases and has earlier set up and expanded teams.
• Experience in independently leading the organization wide Tech Initiatives along with managing the delivery of those initiatives spanning across SharePoint/ React, .NET, Web Portal development, Cloud etc.
• Transformation – Business Process Reengineering, Business Process
• Optimization
• Data Visualization – PowerBI, Spotfire etc.
• For CCaSS portfolio – Monitor multiple projects through the entire program cycle, Manage the day today detailed aspects of multiple projects, Coordinate and utilize resources for multiple projects in the program.
• Communicate program objectives, goals, and progress to program directors, executives, upper management, and stakeholders.
• Prior experience with agile methodologies and practices
• The individual will assist the management team in developing and coaching team members as well as ensuring that resources are deployed in the most effective manner.

Good to have,

• ESG Certifications or equivalent certification
• Scrum Product Owner or Scrum Master Certifications

Key Responsibilities:

• Develop strong relationship with onshore stakeholders (Area's leadership and champion network) and manage their expectations on service delivery.
• Building Centralized Data storage system
• Building Data Strategies for the team
• Built good understanding of Sources and Target sources by understanding the GDS Assurance Business.
• Responsible for identifying and creating new service offerings/Solutions
• Responsible for ensuring high quality consistent and efficient service is provided by the team to the Project teams of different areas/regions.
• Responsible for managing the operational aspects of Project management such as, resource management, Metrics & Reporting, performance management and elements of risk management.
• In addition, the Manager will be responsible to build strong relationships with local teams and clients, identifying areas where GDS can improve quality of, and increase the scope of work.
• Experience in coordinating projects and interdependencies between various projects within the program