Senior Manager

2 days ago

Delhi NCR, India Zepto Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Title: Senior Manager - Linehaul, Supply Chain Operations

Department: Supply Chain & Logistics

Job Summary:

The Territory Manager Supply Chain Operations is responsible for managing and optimizing supply chain activities within a specific geographic region or territory. This role ensures effective coordination between logistics, warehousing, inventory, and vendor management to support customer satisfaction and business performance. The ideal candidate is a results-driven professional with strong operational and leadership skills, capable of managing multiple supply chain functions across several locations.

Key Responsibilities:

Territory Operations Oversight

Manage daily supply chain operations across multiple sites or facilities in the assigned territory.

Ensure timely and cost-effective delivery of goods, optimal inventory levels, and smooth warehouse operations.

Inventory & Logistics Management

Monitor inventory turnover, stock accuracy, and distribution schedules within the territory.

Coordinate transportation, routing, and delivery to meet service levels and cost targets.

Vendor and Partner Coordination

Work closely with suppliers, logistics providers, and third-party vendors to ensure performance and contract compliance.

Resolve delivery issues, shortages, and quality problems with external partners.

Performance Monitoring

Track KPIs such as order fulfillment rate, lead time, logistics costs, and warehouse productivity.

Provide regular reports to senior management and suggest corrective actions where needed.

Team Supervision & Leadership

Lead and support warehouse supervisors, logistics coordinators, and frontline staff across the territory.

Train team members on operational procedures, safety standards, and best practices.

Process Improvement

Identify opportunities to streamline operations and reduce costs within the territory.

Support the implementation of new technologies and supply chain initiatives.

Compliance & Safety

Ensure compliance with company policies, regulatory requirements, and safety protocols.

Conduct audits and inspections to maintain high operational standards.

Qualifications:

Bachelors degree in Supply Chain Management, Business Administration, Logistics, or related field.

5+ years of experience in supply chain or logistics operations, with at least 2 years in a supervisory or territory-based role.

Strong knowledge of logistics, inventory control, and distribution practices.

Proficient in supply chain software and systems (e.g., WMS, TMS, ERP).

Strong leadership, communication, and analytical skills.

Willingness to travel within the assigned territory.

Preferred Qualifications:

Experience in multi-site operations management.

Certification in supply chain or logistics (e.g., APICS, CSCMP).

Familiarity with Lean, Six Sigma, or other continuous improvement methodologies.

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