Customer Relationship Manager
5 days ago
About Us
Soul Works is a 15-year-old brand specializing in bohemian and handcrafted jewelry, handicrafts and liefstyle with a strong online and offline presence
Role Overview
We are looking for a Customer Relationship Manager with at least 1 year of experience and extremely fluent English. Require a patient, enthusiastic, and dedicated person to ensuring a smooth customer experience.
Key Responsibilities
- Handle customer inquiries with professionalism and enthusiasm
- Manage returns, exchanges, and customer concerns
- Oversee logistics and ensure timely deliveries
- Maintain high customer satisfaction
Requirements
- 1+ year of CRM or related experience
- Excellent spoken and written English
- Strong organizational and communication skills
- Patient, positive, and customer-focused
Let me know if you'd like it even shorter or more casual
Job Type: Full-time
Pay: ₹15, ₹18,000.00 per month
Work Location: In person
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