Customer Relationship Manager

5 days ago


Bandra Mumbai Maharashtra, India Soul Works Full time ₹ 1,80,000 - ₹ 2,20,000 per year

About Us

Soul Works is a 15-year-old brand specializing in bohemian and handcrafted jewelry, handicrafts and liefstyle with a strong online and offline presence

Role Overview

We are looking for a Customer Relationship Manager with at least 1 year of experience and extremely fluent English. Require a patient, enthusiastic, and dedicated person to ensuring a smooth customer experience.

Key Responsibilities

  • Handle customer inquiries with professionalism and enthusiasm
  • Manage returns, exchanges, and customer concerns
  • Oversee logistics and ensure timely deliveries
  • Maintain high customer satisfaction

Requirements

  • 1+ year of CRM or related experience
  • Excellent spoken and written English
  • Strong organizational and communication skills
  • Patient, positive, and customer-focused

Let me know if you'd like it even shorter or more casual

Job Type: Full-time

Pay: ₹15, ₹18,000.00 per month

Work Location: In person



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