Receptionist
1 week ago
We are seeking a friendly, organized, and experienced Receptionist to join our team at . The Receptionist will be Olive Care first point of contact for patients, families, and visitors, providing excellent customer service and ensuring a warm welcome to our centre.
Key Responsibilities:
1. Greet and Welcome: Greet patients, families, and visitors, and provide a warm welcome to the centre.
2. Manage Front Desk: Manage the front desk area, answer phone calls, and respond to queries in a timely and professional manner.
3. Patient Registration: Register new patients, collect necessary documents, and ensure accurate data entry.
4. Scheduling: Schedule appointments, manage calendars, and coordinate with healthcare professionals.
5. Communication: Communicate effectively with patients, families, healthcare professionals, and other staff members.
6. Data Entry: Maintain accurate and up-to-date records, including patient files and billing information.
7. Centre Administration: Assist with centre administration tasks, such as managing mail, distributing documents, and maintaining supplies.
8. Customer Service: Provide excellent customer service, respond to patient and family concerns, and escalate issues as needed.
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