Housekeeping Supervisor

Job Title: Housekeeping Supervisor

Department: Housekeeping

Reports to: Operations Manager

Position Overview

The Housekeeping Supervisor oversees the cleanliness, hygiene, and upkeep of the restaurant, ensuring all guest-facing and back-of-house areas meet high operational standards. This role includes supervising housekeeping staff, monitoring daily cleaning activities, managing inventory of cleaning supplies, and ensuring compliance with safety and sanitation protocols. The position demands leadership skills, attention to detail, and a proactive approach to maintaining a clean and welcoming environment.

What You Will Own and Be Responsible For

1. Housekeeping Operations Supervision

• Oversee day-to-day housekeeping operations across the restaurant, including dining areas, restrooms, entryways, BOH areas, and staff facilities.
• Assign tasks, manage duty rosters, and ensure timely completion of cleaning schedules.
• Monitor cleanliness standards and perform routine inspections throughout the day.
• Ensure that all cleaning is carried out according to restaurant SOPs and hygiene protocols.

2. Team Management & Training

• Supervise housekeeping staff and provide guidance, support, and performance feedback.
• Conduct on-the-job training for new staff on cleaning procedures, equipment handling, and safety practices.
• Foster a positive work culture built on teamwork, punctuality, and accountability.
• Ensure staff adherence to grooming standards and professionalism.

3. Inventory & Stock Control

• Monitor usage of cleaning supplies, chemicals, and housekeeping materials; ensure adequate stock availability.
• Maintain inventory records and coordinate with the Admin/Procurement teams for replenishments.
• Ensure safe storage, labelling, and handling of chemicals and cleaning equipment.

4. Maintenance & Facility Upkeep

• Identify and report maintenance issues such as plumbing leaks, electrical concerns, furniture damage, or restroom malfunctions.
• Coordinate with Admin/Facility teams and vendors for timely repairs and preventive maintenance.
• Ensure waste disposal procedures are followed, including segregation and safe handling.

5. Safety, Hygiene & Compliance

• Enforce hygiene and sanitation standards in alignment with restaurant, F&B, and audit requirements.
• Ensure all cleaning practices comply with safety protocols, especially chemical handling.
• Support internal and external audits related to hygiene, housekeeping, and facility management.

6. Coordination & Guest Support

• Liaise with Restaurant Managers, FOH team, kitchen, and facility teams for housekeeping needs.
• Support smooth operations during peak hours, events, and special setups.
• Maintain a courteous and professional demeanor while handling guest-related housekeeping concerns.

Who You Will Work With

• Restaurant Manager / Duty Managers
• Admin & Facility Team
• Housekeeping Staff
• Front-of-House (FOH) Team
• Kitchen & Stewarding Teams
• External vendors or housekeeping contractors

Benefits

• Competitive salary and benefits package
• Chance to make a significant impact on the company's success
• Fun and collaborative work environment with passionate colleagues
• Product discounts and perks

About Us

pH4 Food & Beverages Pvt Ltd was founded in 2009 by four Bengaluru locals with the goal of building a world-class craft brewery in Bengaluru that would stand the test of time and become a part of the city's cultural landscape. pH4 has evolved over the last 15 years since its inception and is in pursuit of its purpose of building brands around crafted customer experiences – through hand-crafted, innovative, and quality beverages, food, and spaces. pH4's primary brand, Toit, is India's most well-known craft brewery and pub brand and is currently in Bangalore, Mumbai and Pune with more outlets in the works.

Qualifications

• 4-6 years of experience in housekeeping, preferably in a restaurant, hotel, or hospitality setting.

• Prior experience in a supervisory or team lead role is preferred.

• Strong understanding of cleaning procedures, equipment, chemicals, and hygiene standards.

• Good leadership, communication, and team management skills.

• Ability to multitask, manage schedules, and work in a fast-paced environment.

• High attention to detail, reliability, and problem-solving ability