Assistant Manager
6 days ago
About the Department
The IT department at TresVista is a critical function in running the business successfully. It is responsible for managing and maintaining the company's technology infrastructure and systems, including hardware, software, and networks. The IT department also works to ensure that technology is used effectively and efficiently to support the organization's operations and goals.
Roles and Responsibilities
Planning, organizing and controlling the operations of TresVistas information systems
Review of IT products and services
Recommending and implementing future planning and development of IT infrastructure resources
Troubleshooting as required, which further leads to problem-solving efforts often involving outside vendors and other support personnel and organizations
Administering and supporting core Microsoft, Cisco, Citrix, and VMware technologies
Assisting with hardware, firewall, telecom, and software vendor evaluation, recommendation, and negotiations
Leading and mentoring IT staff, including hiring, training, and performance management
Ensure timely resolution of IT incidents and problems, and implement preventive measures
Liaising with department heads to discuss system requirements, specifications, costs and timelines
Managing and coordinating vendors to design, develop, implement and maintain the internal ERP systems
Researching current and potential resources and services based on the requirements of a growing firm
Keeping abreast of the latest developments in information process technologies
Managing helpdesk, employee lifecycle, asset management, and access management
Prerequisites:
Experience in infrastructure architecture, data centers, servers, and networks
Microsoft (MCSE, MCITP), Cisco (CCNA, CCNP), ITIL Foundation or equivalent certifications would be preferred
Managing large scale Citrix/2X/Terminal Server installations
A solid understanding of LAN/WAN networking, Microsoft Intune, Microsoft Exchange, EPP, and Microsoft Defender
Group Policy design and configuration
SOC2, ISO 27001 and 22301 audit knowledge would be preferred
Strong knowledge of multiple technologies including but not limited to Servers, Virtualization, VMWare, Hyper-Converged
Infrastructure, SAN, TCPIP, Office365, UTM, Symantec, wireless LAN, Citrix, etc
Experience:
4 - 6 years of relevant work experience
Education:
Any Graduate
Compensation:
The compensation structure will be as per industry standar
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