Executive – E-commerce

24 hours ago

Navi Mumbai, Maharashtra, India Pack8 (Officedeck Technologies Pvt Ltd) Full time ₹ 8,00,000 - ₹ 12,00,000 per year
  • E-commerce Fulfillment & Dispatch Management: Oversee order processing, packing, and timely dispatch across Amazon, Flipkart, website, and other marketplaces.
  • Coordinate with warehouses/3PLs for pick, pack, and shipment activities.
  • Catalogue Management: Handle product listing creation, updates, and optimization (titles, descriptions, images, keywords, pricing).
  • Hands-on knowledge of Amazon Seller Central (India & UK), Flipkart, eBay, Shopify, etc. Regularly audit live listings to fix errors, mismatches, and suppressions.
  • Warehouse & Inventory Management: Monitor stock levels, coordinate replenishments, and ensure proper inventory control using Unicommerce (OMS & WMS). Create and manage FBA consignment shipments for India & UK marketplaces.
  • Logistics & Distribution Coordination: Work with courier partners to optimize shipping performance and minimize delivery delays. Coordinate with warehouses/3PLs for pick, pack, and shipment activities.
    • Returns & Reverse Logistics Handling: Track and process product returns efficiently to minimize operational losses.
  • Compliance & Account Health: Monitor account health (India & UK) parameters (late dispatch rate, cancellation rate, valid tracking rate, etc.).
  • Daily & Monthly Reporting: Prepare daily operational reports on order status, dispatch performance, and inventory levels. Generate monthly dispatch reports for analysis and process improvements. Skills & Qualifications:
  • 1+ years of experience in e-commerce operations, logistics, or fulfillment management.
  • Strong knowledge of e-commerce dispatch models (Amazon FBA, Flipkart FBF, etc.).
  • Proficiency in Unicommerce (OMS & WMS) for order and warehouse management.
  • Hands-on experience in daily operational reporting and monthly dispatch analysis.
  • Excellent coordination, problem-solving, and communication skills.
  • Ability to work in a fast-paced, deadline-driven environment

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