Network Engineer – L1
22 hours ago
Job Summary:
We are looking for an L1 Network Engineer to support day-to-day network operations, basic troubleshooting, and monitoring activities. The role involves assisting senior engineers and ensuring smooth network functioning with timely issue resolution.
Key Responsibilities:
- Monitor network availability, bandwidth, and alerts using monitoring tools.
- Provide first-level support for LAN, WAN, Wi-Fi, routers, switches, and firewalls.
- Troubleshoot issues related to IP, VLANs, switching, routing, VPN, etc.
- Log, track, and close tickets as per SLA requirements.
- Coordinate with service providers for link or connectivity issues.
- Assist in basic configuration of network devices under guidance.
- Maintain documentation: network diagrams, asset inventory, and incident logs.
- Perform routine health checks and support scheduled maintenance activities.
Required Skills:
- Good understanding of TCP/IP, OSI Model, Routing, Switching, VLANs, DHCP, DNS.
- Basic knowledge of Cisco devices and command-line operations.
- Familiarity with WAN technologies (MPLS, ILL, Broadband).
- Strong troubleshooting and analytical skills.
- Good communication and coordination abilities.
Preferred Skills (Optional):
- Exposure to network monitoring tools (SolarWinds / PRTG / Nagios).
- Basic understanding of firewalls (Fortinet / Cisco ASA / Palo Alto).
- Knowledge of ITIL processes.
Job Type: Full-time
Pay: ₹20, ₹30,000.00 per month
Benefits:
- Health insurance
Work Location: In person
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