Network Engineer – L1

22 hours ago


Cochin, Kerala, India ASCENT E-DIGIT SOLUTIONS PVT LTD Full time ₹ 3,60,000 per year

Job Summary:

We are looking for an L1 Network Engineer to support day-to-day network operations, basic troubleshooting, and monitoring activities. The role involves assisting senior engineers and ensuring smooth network functioning with timely issue resolution.

Key Responsibilities:

  • Monitor network availability, bandwidth, and alerts using monitoring tools.
  • Provide first-level support for LAN, WAN, Wi-Fi, routers, switches, and firewalls.
  • Troubleshoot issues related to IP, VLANs, switching, routing, VPN, etc.
  • Log, track, and close tickets as per SLA requirements.
  • Coordinate with service providers for link or connectivity issues.
  • Assist in basic configuration of network devices under guidance.
  • Maintain documentation: network diagrams, asset inventory, and incident logs.
  • Perform routine health checks and support scheduled maintenance activities.

Required Skills:

  • Good understanding of TCP/IP, OSI Model, Routing, Switching, VLANs, DHCP, DNS.
  • Basic knowledge of Cisco devices and command-line operations.
  • Familiarity with WAN technologies (MPLS, ILL, Broadband).
  • Strong troubleshooting and analytical skills.
  • Good communication and coordination abilities.

Preferred Skills (Optional):

  • Exposure to network monitoring tools (SolarWinds / PRTG / Nagios).
  • Basic understanding of firewalls (Fortinet / Cisco ASA / Palo Alto).
  • Knowledge of ITIL processes.

Job Type: Full-time

Pay: ₹20, ₹30,000.00 per month

Benefits:

  • Health insurance

Work Location: In person



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