E-Commerce Manager

15 hours ago

Ahmedabad, Gujarat, India Zigsaw Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

Role:

Coordinate Order Processing, Stock maintaining, Warehousing, Packaging, Dispatch & Delivery and Returns of customer orders.

Ensure Warehousing and Packaging as per norms of E-Commerce suppliers.

Coordinate with other teams on the execution of brand, marketing and e-commerce activities.

Monitor and maintain proper functionality of the website.

Ensure the fulfilment of customers orders via store pick of delivery service.

Execute activities driven by data analytics.

Identify Strategic Business partners.

Design and implement the customer loyalty programmers.

Implement the e-commerce activities.

Maintain business partnerships.

Manage the service quality and customer satisfaction.

Manage the sales, promotions, marketing and social media activities over digital platforms.

Prepare insights report on the data-mining outcome.

Provide specialized knowledge and insights to the Management for development of E-commerce Activity.

Track and report the business outcome of data-driven insights.

Cataloging & Order Processing

Listing & updating products on various sales channels (Amazon, Flipkart, eBay, Meesho, Myntra, Nykaa, Tata Cliq, Ajio, Etc)

Research products on the internet on different sites.

Compare prices & products listing of competitive websites

Monitor promotional activities at Marketplaces

E-commerce payment reconciliation, Deals, Coupons, Reviews & Ratings, A+ Content, Catalogue improvement, Keyword updating.

Hands-on with Amazon PPC, Facebook, Instagram and Google ads.

Inventory Management on daily basses

Key Competencies:

The E-Commerce Manager grows the E-commerce business by improving the customer experience, executing customer order fulfilment and maintaining the digital platform. He/She conducts data analysis to generate data-driven market insights and manages relationships with business partners. He/She works in a fast-paced digital environment. He/She ensures smooth operation in the e-commerce business. He/She must be collaborative and results-oriented. He/She must be technology-savvy and able to operate well under pressure.

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