Associate Solution Architect

4 hours ago

Pune, Maharashtra, India IDESLABS PRIVATE LIMITED Full time ₹ 6,00,000 - ₹ 12,00,000 per year

We are looking for a skilled Associate Solution Architect with 5-9 years of experience to join our team in the Employment Firms/Recruitment Services Firms industry.

Roles and Responsibility

  • Design and implement scalable solutions using ITIL foundation and BMC Remedy ITSM.
  • Manage fault management L1 processes and ensure high-quality service delivery.
  • Develop and maintain UNIX fundamentals and commands for efficient system administration.
  • Collaborate with cross-functional teams to identify and prioritize project requirements.
  • Utilize JIRA for project tracking and management.
  • Create PERL scripts to automate tasks and improve efficiency.

Job Requirements

  • Strong understanding of OSS foundation and its applications.
  • Excellent design thinking skills to develop innovative solutions.
  • Effective verbal and assertive communication skills for interacting with clients and stakeholders.
  • Experience with SKU Telecom TUK Fault Management L1 is desirable.
  • Familiarity with ITSM tools such as BCM Remedy is an advantage.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

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