Director, Network Operations Center

6 days ago

Bengaluru, Karnataka, India Barracuda Networks Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Come join our passionate team Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an employer that complies with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.

Envision yourself at Barracuda Barracuda is looking for an energetic and experienced Director, Managed Services to lead an a 24x7 organization supporting our production infrastructure. The Managed Services team is responsible for responding to critical alerts from our production infrastructure across internal data centers, AWS and Azure.In this role you will be responsible for assessing and implementing operating procedures and processes for ensure the delivery of operational excellence to our internal customers. This roll requires a visionary leader who can continue to iterate on process improvement and act as a change agent to drive transformation initiatives within Barracuda.

What youll be working on:

  • Leadership: Recruit, develop, and lead a 24x7 organization while fostering a culture of customer service, accountability and innovation
  • Strategy Development: Develop and execute a strategic roadmap to enhance service delivery, optimize processes, and improve customer satisfaction
  • Collaboration: Collaborate with internal teams to understand their technical needs and ensure team readiness to manage upcoming changes and/or technologies
  • Performance Management: Establish KPIs for measuring team performance, set clear objectives, and publish results to drive accountability and growth
  • Incident Management: Oversee resolution of technical incidents and ensure timely communication with stakeholders
  • Training and Development: Identify training needs and provide opportunities for team members to enhance their skills and knowledge

What you bring to the role:

  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • 10+ years of leadership experience in global support or service delivery, with at least 5 years in a leadership role.
  • Experience building, leading, and optimizing a 24x7 global NOC, Support or Service Delivery team
  • Demonstrated ability to develop a highly process oriented organization focusing on efficiency and customer satisfaction
  • Proficiency in implementing change at the team and organizational level in a matrixed environment
  • Proven critical thinking, problem solving, and prioritization skills
  • Excellent communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.

What you'll get from us:

A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda. In addition, you will receive equity, in the form of non-qualifying options.#LI-hybrid

  • Director Technical Operations

    7 days ago

    Bengaluru, Karnataka, India Surya Data Management And Network Technologies Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Director of Technical Operations IndiaJoin our dynamic team and grow with usLocation: Bengaluru, IndiaJob Summary:We are seeking a highly accomplished Director of Technical Operations India to establish, lead, and scale ourBengaluru-based technical delivery center. This role requires a seasoned technologist and people leader with provenexpertise in cloud,...

  • Network Operations Center Analyst

    7 days ago

    Bengaluru, Karnataka, India Syniverse Full time ₹ 2,50,000 - ₹ 6,00,000 per year

    Syniverse is the world's most connected company. Whether we're developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward.  Which is why we work with some of the world's most recognized brands. Eight of...

  • Network Operations Center Analyst

    5 days ago

    Bengaluru, Karnataka, India Syniverse Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Syniverse is the world's most connected company. Whether we're developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world's most recognized brands. Eight of the...

  • Executive Director

    7 days ago

    Bengaluru, Karnataka, India Deloitte Full time US$ 1,25,000 - US$ 1,75,000 per year

    Job requisition ID :: 88701Date: Sep 2, 2025Location: BengaluruDesignation: Executive DirectorEntity: Deloitte Touche Tohmatsu India LLPJob Title: Software Defined Data Center (SDDC) ArchitectLocation: [Bangalore /Mumbai ]Designation- Executive DirectorJob Summary:The Software Defined Data Center (SDDC) Architect is responsible for designing, developing, and...

  • Junior Engineer-Data Center Operations

    2 weeks ago

    Bengaluru, Karnataka, India Netlabs Global IT Services Pvt Ltd Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    We at Netlabs Global are excited to open up opportunities for freshers to kickstart their career in Data Center Operations (DCOPS) as a Junior Engineer.If you have recently completed your B.Sc. in Computers or B.E./B.Tech in Computer Engineering and hold course completion certificates or international certifications such as MCSA, CCNA, CompTIA A+,...

  • Network Operations Center Engineer

    2 weeks ago

    Bengaluru, Karnataka, India Innovatia Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    About The JobInnovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry.Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services.With over 300 professional experts...

  • Director Contact center Operations

    4 weeks ago

    Bengaluru, Karnataka, India Healthcare Full time

    Job Title Director Contact Centre Operations – US1 Reporting to Senior Director/AVP Location Bangalore Working Hours/ Days 9 Hours / 5 Days a Week Shift Night Shift (6pm-3am) 9hr shift (There can be fortnightly/ monthly call between 06:30am-2pm IST) Team Size 300 FTE+ -500 FTE+ Mandatory: Ideal candidature would be 14-20+ YEARS OVERALL EXPERIENCE WITH MIN...

  • Analytics & Insights Specialist - Data Analytics - Analytics & Data Engineering

    2 weeks ago

    Bengaluru, Karnataka, India Google Operations Center Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs Part Of The GUP Analytics Team, We Ensure Our Users Have Access To Aligned, Accurate And Useful...

  • Developer Specialist

    1 week ago

    Bengaluru, Karnataka, India Google Operations Center Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs a Developer Specialist in the Google Operations Center team, you'll be a key player in designing,...

  • Network Operations Engineer

    3 weeks ago

    Bengaluru, Karnataka, India Interactive Brokers Full time

    Job DescriptionThe Competitive and Dynamic nature of our business translates into an environment which will give you the opportunity to demonstrate both skills and talent. In this regard you will:- Play a key role in the operation of the production network infrastructure and its supporting ecosystem.- Perform investigations and provide timely resolution to...