Zscaler Support

2 weeks ago

Mumbai, Maharashtra, India Three Ess Computer Services (I) Pvt. Ltd. Full time ₹ 9,60,000 per year

Caniddates Must have 5+ years exprience.Key Roles & Responsibilities

  • Act as an L2 escalation point for complex Zscaler-related issues.
  • Diagnose and resolve intricate security, networking, and performance challenges efficiently.
  • Work closely with vendors and internal teams to manage and resolve critical security incidents.
  • Lead the deployment, configuration, and optimization of Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) solutions.
  • Optimize existing security policies, Access Control Lists (ACLs), and traffic forwarding methods for enhanced security and performance.
  • Manage integrations with SIEM, EDR, and other security tools to ensure comprehensive visibility and response capabilities.
  • Analyze and fine-tune Zscaler performance metrics.
  • extensive log analysis for proactive security monitoring and incident investigation using tools.
  • Actively enforce zero-trust security principles across the organization's network architecture.
  • Work closely with SOC, NOC, and IT teams to align security policies with overarching business requirements.
  • Create detailed documentation for configurations, troubleshooting steps, and best practices.
  • Provide training and knowledge transfer to L1/L2 support teams to enhance overall team capabilities.

Stay updated with the latest cybersecurity threats, attack vectors, and relevant product features to proactively enhance our security posture.

Job Type: Full-time

Pay: ₹70, ₹80,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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