Ecommerce Marketplace Manager

Job Title: E-commerce Marketplace Manager Location: Jaipur Industry: E-commerce, Skincare, Personal CareAbout Us:At The Wellness Shop, we are a fast-growing brand offering premium skincare and personal care products.

We are looking for an experienced E-commerce Marketplace Manager to manage and optimize our presence on leading marketplaces and quick-commerce platforms in India, including Amazon, Flipkart, Myntra, Nykaa, Blinkit, Big Basket, and Zepto. The ideal candidate will have a strong background in handling e-commerce operations for skincare and personal care brands and must have experience in scaling the business and managing large-scale budgets. Key Responsibilities:Marketplace Management:Oversee and manage the brand's presence across major e-commerce platforms such as Amazon, Flipkart, Myntra, Nykaa, Blinkit, Big Basket, Zepto, etc.

Ensure products are listed, optimized, and performing well across these platforms. Product Listing Optimization:Create and optimize product listings (descriptions, images, keywords, etc.) to improve visibility, conversion rates, and search rankings. Ensure accurate and compelling content that aligns with brand standards for each platform.

Sales Strategy & Performance Monitoring:Develop and implement e-commerce sales strategies to drive revenue growth and expand the brand's market presence. Monitor sales data and performance metrics for each platform, ensuring targets are met. Analyze and report on trends, customer behavior, and product performance.

Promotions and Campaign Management:Plan and execute online promotional campaigns, including discounts, flash sales, and special offers on marketplaces. Coordinate with the marketing and creative teams to ensure timely and effective campaign execution. Inventory Management:Ensure product availability by coordinating inventory management with the supply chain and warehouse teams.

Optimize stock levels and prevent stock-outs or overstock situations. Customer Service & Reviews:Monitor customer feedback, reviews, and ratings to maintain the brand's reputation. Address customer queries or issues promptly, ensuring a positive brand experience.

Quick-Commerce Platform Optimization:Work on platforms like Blinkit, Big Basket, and Zepto to ensure fast fulfilment and timely delivery. Analyze the specific dynamics of quick-commerce platforms and tailor strategies for rapid delivery and consumer satisfaction. Marketplace Policies & Compliance:Stay updated with each marketplace's policies, requirements, and guidelines.

Ensure the brand is compliant with all relevant regulations and platform terms. Reporting & Analysis:Provide regular reports on sales performance, customer insights, and competitor activity. Use analytics tools to track KPIs, sales growth, and traffic to ensure continuous improvement.

Scaling the Business:Lead efforts to scale the business across marketplaces and platforms, identifying growth opportunities and expanding product reach. Develop and manage large-scale budgets, optimizing spends across marketing, advertising, and promotions for maximum ROI.Requirements:Minimum 5 years of experience in handling e-commerce marketplaces and quick commerce platforms for skincare and personal care brands. Proven expertise in managing Amazon, Flipkart, Myntra, Nykaa, Blinkit, Big Basket, Zepto, and other major Indian e-commerce platforms.

Experience in scaling e-commerce businesses and managing large-scale budgets effectively. Strong understanding of product listing optimization, pricing strategies, sales analysis, and performance monitoring. Knowledge of digital marketing, content creation, and promotions in the e-commerce space.

Familiarity with inventory management, customer service, and marketplace compliance. Strong analytical skills with the ability to interpret data and make data-driven decisions. Excellent communication skills and ability to collaborate with cross-functional teams.

Ability to work independently, manage multiple tasks, and meet deadlines.