Regional Logistics Manager

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Job Description

Job Function-

The incumbent will be responsible for the warehousing & distribution of the entire West region operations.

Job Responsibilities-

Warehousing:

• Manage warehouse operations of Central Distribution Center serving India Market and Regional Distribution Center for West region with a total area of about 3 Lacs Square feet.
• Incumbent would be responsible for Export Operations (Towards Middle East, Africa and South Asian countries)
• Incumbent would be responsible for Pan India Spares Distribution from Mother hub.
• Ensure smooth execution of warehouse operations with 3rd Party Logistics service provider.
• Manage & Improve Inbound, Outbound, and Inventory transactions from the Distribution Center and ensure a high level of accuracy & meeting defined business SLAs.
• Ensure a high level of Inventory accuracy is maintained with periodic Inventory counts and conduct Internal & External Audits.
• Ensure high level of safety standards met in warehouse and work environment.
• Establish controls required in operations and ensure compliance with applicable Laws, regulations, ISO requirements.
• Supervising, coaching, and training of operations workforce.

Regional Distribution-West:

• Accountable for overall West Regional distribution
• Communication with the Sales, Order fulfillment team & International business team for timely execution of customer shipments
• Liaison with Transporters, Customers, Suppliers, Warehouse contractors, etc.
• Handling customer claims and ensuring claims get processed within defined SLAs.
• Manage the Inward, Outward operations closely with the operations team to ensure >95% of Service levels, avoid detention/ demurrage.

• Liaison with the regional sales team to ensure timely customer deliveries.

• Building and Managing robust and agile warehouse operations to ensure timely delivery to the customers within defined SLAs

• Review, Processing & Auditing of Vendor & transporter bills for the West region to ensure seamless business transactions.
• Monitoring 3PL Partner & Transporters performance related to Cost, Quality, Lead time and Service levels.
• Accountable for Budgeting, Spending, and timely provisioning of expenses for warehouses.
• Should work in functional & cross environments to lead the projects (including Digital initiatives) and deliver the desired results.

Key Performance Indicators:

• On-time delivery of customer orders
• Inventory Accuracy
• Timely Inbound and Outbound process execution
• Claim settlement SLA adherence
• Budget vs Actuals for warehouse expenses
• Accurate provisioning on monthly basis
• % Utilization of trucks & freight spend for the region
• 3PL performance
• Legal compliances

Skill Set:

• Graduate or Engineer with an MBA degree.
• Possess good knowledge of Logistics and warehousing.
• SAP, WMS, Microsoft Office Tools (Excel, Word, PowerPoint, etc.)
• Good Technical and Analytical skills to manage MIS, Reports, Dashboards, etc.
• Relevant experience of 4-8 years
• Good communication skills

Relationships and Contacts:

Supervisory Relationships: (Report line)

Reports to Manager–Pan India Distribution & Warehousing

Internal Stakeholders - Sales, Service, Planning and distribution team.

External Business Relationships - Customers, Vendors, Transporters, 3PL

Experience

4 to 8 years

Mandatory Skills

Distribution Planning, Warehouse Operations, Inventory Management

Location

Surat, Gujarat, India