Ed Tech Customer Support- Freshers

2 days ago

Mumbai, Maharashtra, India Al Fahad Enterprises Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Location
: Andheri West, Mumbai

Experience
: 1-2 years as customer support, experience in inside sales or Freshers with Excellent Communication Skills

Salary
: Upto 25K (Fixed in hand)

Role Description

This is a full-time on-site role located in Mumbai for an Ed Tech Customer Support (Inside Sales) position. The role involves providing top-quality customer support, ensuring customer satisfaction, and offering technical support. The responsibilities include analyzing customer issues, troubleshooting, and providing effective solutions. The candidate will work closely with the sales team to facilitate sales processes and enhance customer experience.

Qualifications

  • Skills in Customer Satisfaction and Customer Support
  • Technical Support and Troubleshooting expertise
  • Strong Analytical Skills
  • Excellent verbal and written communication skills
  • Ability to work effectively on-site in Mumbai
  • Problem-solving aptitude
  • Previous experience in the Ed Tech industry is an advantage
  • Bachelor's degree in a relevant field is preferred

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