Wipro customer support fresher

5 days ago

Mumbai, Maharashtra, India AL Fahad Global Enterprises Full time ₹ 24,000 - ₹ 40,000 per year

**Salary-upto 24 k

Languages-English and Hindi

freshers are encouraged

Location -Airoli

This is**
a full-time on-site role for a Wipro Customer Support Fresher at AL Fahad Global Enterprises, located in Mumbai. The role involves managing inbound and outbound calls, addressing customer inquiries and issues, maintaining customer records, and ensuring customer satisfaction. The candidate will provide accurate and timely information to customers and escalate unresolved issues to the appropriate departments. Effective communication, problem-solving, and interpersonal skills are critical for success in this role.

Qualifications

  • Excellent Communication and Interpersonal Skills
  • Proficiency in Managing Customer Inquiries and Issues
  • Problem-Solving and Critical Thinking Abilities
  • Ability to Maintain Customer Records Accurately
  • Patience and Ability to Handle Stressful Situations
  • Basic Computer Knowledge and Typing Skills
  • Willingness to Work in Shifts

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