Technical Support Executive
1 day ago
Job Title: Technical Support Associate Broadband / Wi-Fi / LAN
Location: Bangalore (Work from Office)
Shift: UK Shifts
Salary: Up to 4.2 LPA
Cab Facility: Available
About the Role:
We are looking for enthusiastic Technical Support Associates to assist UK customers over calls. You will be responsible for resolving broadband, Wi-Fi, and LAN-related issues with basic troubleshooting steps.
Key Responsibilities:
- Handle inbound calls and provide product-based assistance to UK customers.
- Troubleshoot broadband, Wi-Fi, and LAN issues effectively.
- Guide customers through step-by-step solutions in a clear and professional manner.
- Ensure high levels of customer satisfaction and issue resolution.
- Maintain records of customer interactions and solutions provided.
Requirements:
- Good understanding of broadband, Wi-Fi, and LAN basics.
- Strong problem-solving and troubleshooting skills.
- Excellent communication skills in English (both verbal and written).
- Ability to work in UK shift timings.
- Immediate joiners preferred.
Perks & Benefits:
- Attractive salary up to 4.2 LPA.
- Cab facility for pickup and drop.
- Opportunity to work with a global product-based support process.
Interested can reach out to
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