Technical Support Executive

1 day ago

Bengaluru, Karnataka, India Firstsource Full time ₹ 3,00,000 - ₹ 4,20,000 per year

Job Title: Technical Support Associate Broadband / Wi-Fi / LAN

Location: Bangalore (Work from Office)

Shift: UK Shifts

Salary: Up to 4.2 LPA

Cab Facility: Available

About the Role:

We are looking for enthusiastic Technical Support Associates to assist UK customers over calls. You will be responsible for resolving broadband, Wi-Fi, and LAN-related issues with basic troubleshooting steps.

Key Responsibilities:

  • Handle inbound calls and provide product-based assistance to UK customers.
  • Troubleshoot broadband, Wi-Fi, and LAN issues effectively.
  • Guide customers through step-by-step solutions in a clear and professional manner.
  • Ensure high levels of customer satisfaction and issue resolution.
  • Maintain records of customer interactions and solutions provided.

Requirements:

  • Good understanding of broadband, Wi-Fi, and LAN basics.
  • Strong problem-solving and troubleshooting skills.
  • Excellent communication skills in English (both verbal and written).
  • Ability to work in UK shift timings.
  • Immediate joiners preferred.

Perks & Benefits:

  • Attractive salary up to 4.2 LPA.
  • Cab facility for pickup and drop.
  • Opportunity to work with a global product-based support process.

Interested can reach out to

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or email addresses.

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