Saas and zoho Specialist

Job description

We are looking for full time

About Us:

Courtyard Farms delivers fresh, naturally grown produce directly from farm to fork across Delhi/NCR. Our mission is to connect our community with healthy, seasonal food, and we use Zoho as our core SaaS platform to manage customer subscriptions, marketing, and inventory for our sustainable farming operations.

Key Responsibilities:

• Administer and optimize Zoho CRM (for customer and subscription management), Marketing Hub/Campaigns (for engagement), and Inventory/Books (for perishable goods tracking and order fulfillment).

· Farm Operations: CRM, Marketing, Inventory

• Manage integrations between Zoho applications and our e-commerce platform.
• Develop and maintain workflow automation, and provide user support and training within the Zoho suite.
• Ensure data integrity and create reports to track key operational metrics (sales, marketing, inventory).
• Continuously identify and implement system and process improvements.

Required Skills & Qualifications:

• 0.6-1 years of experience administering Zoho CRM, Marketing Hub/Campaigns, and Inventory/Books (or similar SaaS platforms).
• Strong understanding of D2C e-commerce processes, including subscriptions, order fulfillment, and managing perishable inventory.
• Proven ability to configure workflows, manage integrations, troubleshoot issues, and ensure data integrity.
• Excellent analytical, problem-solving, and communication skills.

Job Type: Full-time

Pay: ₹15, ₹22,000.00 per month

Work Location: In person