Associate, Knowledge Management Technology

Location: Gurugram, India

Date Posted: Sep 22, 2025

Description

About Alvarez & Marsal

Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are why our people love working at A&M.

The Team

GESS group at A&M provides critical business support to the firm and encompasses a range of functions including Information Technology, Marketing, Information Security, Insight Centre & Knowledge Management, Corporate Real Estate, Human Resources, and Operations. GESS enables A&M's client service delivery, go-to-market, risk management and growth goals as a strategic partner.

How will you contribute

Alvarez & Marsal, a premier professional services firm with more than 11,000 professionals globally, is seeking an enthusiastic, self-motivated KM Technology Associate to join our Knowledge Management (KM) team. This role is part of a developing KM team and candidates will work with the US based KPT Senior Manager in supporting tactical and repeatable knowledge management and content work for internal operations, delivering best in class automations in the M365 environment in coordination with the other KM Pillars, and Business Unit driven services. The team specializes in building solutions that sit in SharePoint online via the Power Apps/Automate tools to further the goals of the KM team and Intranet Engagement team.

The KM team is a growing capability that serves all global business at Alvarez & Marsal. The team has resources across the globe and is building a team based in India to support our growing capability set.

As a member of the A&M GESS team, you will:

• Provide day-to-day functional support for Microsoft 365 applications and customized tools, a reporting and analytics tool, and potentially other Knowledge Management related applications.
• Act as a subject matter expert and provide guidance and consultation for Microsoft 365 Applications, a reporting and analytics tool, and potentially other Knowledge Management related applications.
• Partner with Knowledge Management subgroups (KM Business Partners and KM Global Intranet and Digital Engagement) and other teams throughout the firm to plan, document, and support solutions and tools.
• Conduct assessments, consult, gather detailed requirements, and recommend solutions that meet A&M
• Stakeholders' and technical expectations and needs— plan and implement recommendations into flexible and scalable solutions within our Knowledge Management ecosystem.
• Design, develop, and customize SharePoint Online and Microsoft Teams sites based on business requirements. Must have experience with automation development using PowerApps and Power Automate.
• Assist with implementation and support of firm-wide collaboration tools, including but not limited to Analytics, Microsoft Viva/Amplify, and other Knowledge Management related applications.
• Create, review, and deliver documentation including but not limited to business requirements, timelines, change management, communications, user adoption and training, best practices.
• Participate in developing internal processes and strategies for building Global KM practices, the KMT team, and various partnerships internally.
• Demonstrate a willingness to assist with tasks outside immediate essential role requirements to benefit organizational success.

Qualifications

• 2 – 4 years of experience in:
• Microsoft 365 ecosystem, with specificity in Power Apps & Power Automate
• Requirements gathering, Solution implementation and Consulting experience in large-scale environments
• Proficiency in project coordination, and change management
• Working in a corporate environment; experience working at a professional service or consultancy firm is highly preferred.
• Proven experience working with professionals of all experience levels up to C-Level.

Your journey at A&M

We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career.

We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.

A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.

It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. .

Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.