Python Application Support Engineer

2 days ago

Greater Bengaluru Area, India eShipz Full time ₹ 4,50,000 - ₹ 9,00,000 per year

Python Application Support Engineer

The Python Support Engineer is responsible for providing 
Tier 2/Tier 3 technical support
 for our software applications and systems, focusing primarily on components built with Python. This role involves diagnosing and resolving complex production issues, performing 
Root Cause Analysis (RCA)
, developing temporary workarounds, and implementing permanent code fixes using Python.

Key Responsibilities

  1. Technical Support & Troubleshooting

  2. Diagnose and Resolve Issues:
     Act as the escalation point for complex technical issues related to Python applications, backend services (APIs), and data pipelines.

  3. Log and Data Analysis:
     Utilize advanced analytical skills and Python scripts (e.g., using 
    Pandas
     or 
    regular expressions
    ) to parse system logs, database records, and monitoring data to pinpoint the root cause of failures.
  4. Debugging and Fixes:
     Read, understand, debug, and modify existing Python code to implement necessary bug fixes, patches, and minor enhancements.

  5. Database Interaction:
     Write and execute complex 
    SQL
     queries to investigate data integrity issues and system performance problems across various relational (e.g., PostgreSQL, MySQL) and NoSQL databases.

  6. Development and Automation

  7. Automation:
     Develop and maintain 
    Python scripts
     and utility tools (e.g., using 
    Bash/Shell
     scripting) to automate repetitive support tasks, streamline system health checks, and improve incident response efficiency.

  8. Monitoring and Alerting:
     Configure and fine-tune monitoring tools (e.g., Prometheus, Grafana, ELK stack) to proactively detect issues and ensure system reliability.
  9. Documentation:
     Create and maintain detailed technical documentation, including RCAs, knowledge base articles, runbooks, and troubleshooting guides for the support team.

  • Python Application Support Engineer

    5 days ago

    Bengaluru, India eShipz Full time

    Description : The Python Support Engineer is responsible for providing Tier 2/Tier 3 technical support for our software applications and systems, focusing primarily on components built with Python. This role involves diagnosing and resolving complex production issues, performing Root Cause Analysis (RCA), developing temporary workarounds, and implementing...

  • Application Support Engineer

    7 days ago

    Bengaluru, India Hireginie Full time

    Title: Application Support EngineerLocation: BangaloreEducation: Preferred computer science background (preferably B.Tech, M.Tech, BCA, MCA, B.Sc.-IT, M.Sc.-IT)Experience: 2+ YearsWork mode- 5 days, WFH (US, UK shift timings)About the Role: As an Application Support Engineer provides technical support to global SaaS customers, resolves issues via chat and...

  • Application Support Engineer

    6 days ago

    Bengaluru, India Hireginie Full time

    Title: Application Support EngineerLocation: BangaloreEducation: Preferred computer science background (preferably B.Tech, M.Tech, BCA, MCA, B.Sc.-IT, M.Sc.-IT)Experience: 2+ YearsWork mode- 5 days, WFH (US, UK shift timings)About the Role: As an Application Support Engineer provides technical support to global SaaS customers, resolves issues via chat and...

  • Python Developer

    1 week ago

    Greater Bengaluru Area, India Xoriant Full time

    About this position: At Xoriant we are expanding our Python practice with one of our esteemed clients in the fields of Networking, Virtualization, Storage, and more. We are eagerly seeking candidates with 3 - 8 years of experience for the role of Python. In this position, you will be responsible for developing various modules using Python as language. You...

  • Python Developer

    2 weeks ago

    Greater Bengaluru Area, India Xoriant Full time

    About this position: At Xoriant we are expanding our Python practice with one of our esteemed clients in the fields of Networking, Virtualization, Storage, and more. We are eagerly seeking candidates with 3 - 8 years of experience for the role of Python. In this position, you will be responsible for developing various modules using Python as language. You...

  • Application Support Engineer

    4 days ago

    Bengaluru, India Hireginie Full time

    Title: Application Support Engineer Location: Bangalore Education: Preferred computer science background (preferably B.Tech, M.Tech, BCA, MCA, B.Sc.-IT, M.Sc.-IT) Experience: 2+ Years Work mode- 5 days, WFH (US, UK shift timings) About the Role: As an Application Support Engineer provides technical support to global SaaS customers, resolves issues via chat...

  • Python Backend Engineer

    2 weeks ago

    Greater Hyderabad Area, India ShimentoX Technologies Full time

    We are seeking a skilled and motivated Backend Engineer to join our dynamic team. The ideal candidate will have a strong background in Python, SQL, and REST APIs, with experience working with Google APIs and Google Cloud Platform (GCP). As a Backend Engineer, you will play a crucial role in developing, maintaining, and optimizing our backend services and...

  • Application Support Engineer

    4 weeks ago

    Bengaluru, India TALENTON TECHNOLOGY SERVICES PRIVATE LIMITED Full time

    Job Duties and Responsibilities - Able to perform effective Incident Management from incident start through resolution, partnering with Development to determine root causes, and driving rigorous Problem Management to follow through on actions - Proactive issue identification and resolution - Own the production environment, monitoring availability and...

  • Application Support Engineer

    5 days ago

    Bengaluru, India Hireginie Full time

    Title: Application Support EngineerLocation: BangaloreEducation: Preferred computer science background (preferably B.Tech, M.Tech, BCA, MCA, B.Sc.-IT, M.Sc.-IT)Experience: 2+ YearsWork mode- 5 days, WFH (US, UK shift timings)About the Role: As an Application Support Engineer provides technical support to global SaaS customers, resolves issues via chat and...

  • Application Support Engineer

    6 days ago

    Bengaluru, India Hireginie Full time

    Title: Application Support EngineerLocation: BangaloreEducation: Preferred computer science background (preferably B.Tech, M.Tech, BCA, MCA, B.Sc.-IT, M.Sc.-IT)Experience: 2+ YearsWork mode- 5 days, WFH (US, UK shift timings)About the Role: As an Application Support Engineer provides technical support to global SaaS customers, resolves issues via chat and...