Python Application Support Engineer
5 days ago
Description : The Python Support Engineer is responsible for providing Tier 2/Tier 3 technical support for our software applications and systems, focusing primarily on components built with Python. This role involves diagnosing and resolving complex production issues, performing Root Cause Analysis (RCA), developing temporary workarounds, and implementing permanent code fixes using Python.Key Responsibilities : 1. Technical Support & Troubleshooting : - Diagnose and Resolve Issues : Act as the escalation point for complex technical issues related to Python applications, backend services (APIs), and data pipelines.- Log and Data Analysis : Utilize advanced analytical skills and Python scripts (e.g., using Pandas or regular expressions) to parse system logs, database records, and monitoring data to pinpoint the root cause of failures.- Debugging and Fixes : Read, understand, debug, and modify existing Python code to implement necessary bug fixes, patches, and minor enhancements.- Database Interaction : Write and execute complex SQL queries to investigate data integrity issues and system performance problems across various relational (e.g., PostgreSQL, MySQL) and NoSQL databases.2. Development and Automation : - Automation : Develop and maintain Python scripts and utility tools (e.g., using Bash/Shell scripting) to automate repetitive support tasks, streamline system health checks, and improve incident response efficiency.- Monitoring and Alerting : Configure and fine-tune monitoring tools (e.g., Prometheus, Grafana, ELK stack) to proactively detect issues and ensure system reliability.- Documentation : Create and maintain detailed technical documentation, including RCAs, knowledge base articles, runbooks, and troubleshooting guides for the support team. (ref:hirist.tech)
-
Python Application Support Engineer
2 days ago
Greater Bengaluru Area, India eShipz Full time ₹ 4,50,000 - ₹ 9,00,000 per yearPython Application Support EngineerThe Python Support Engineer is responsible for providing Tier 2/Tier 3 technical support for our software applications and systems, focusing primarily on components built with Python. This role involves diagnosing and resolving complex production issues, performing Root Cause Analysis (RCA), developing temporary...
-
Application Support Engineer
7 days ago
Bengaluru, India Hireginie Full timeTitle: Application Support EngineerLocation: BangaloreEducation: Preferred computer science background (preferably B.Tech, M.Tech, BCA, MCA, B.Sc.-IT, M.Sc.-IT)Experience: 2+ YearsWork mode- 5 days, WFH (US, UK shift timings)About the Role: As an Application Support Engineer provides technical support to global SaaS customers, resolves issues via chat and...
-
Application Support Engineer
6 days ago
Bengaluru, India Hireginie Full timeTitle: Application Support EngineerLocation: BangaloreEducation: Preferred computer science background (preferably B.Tech, M.Tech, BCA, MCA, B.Sc.-IT, M.Sc.-IT)Experience: 2+ YearsWork mode- 5 days, WFH (US, UK shift timings)About the Role: As an Application Support Engineer provides technical support to global SaaS customers, resolves issues via chat and...
-
Application Support Engineer
4 days ago
Bengaluru, India Hireginie Full timeTitle: Application Support Engineer Location: Bangalore Education: Preferred computer science background (preferably B.Tech, M.Tech, BCA, MCA, B.Sc.-IT, M.Sc.-IT) Experience: 2+ Years Work mode- 5 days, WFH (US, UK shift timings) About the Role: As an Application Support Engineer provides technical support to global SaaS customers, resolves issues via chat...
-
Application Support Engineer
4 weeks ago
Bengaluru, India TALENTON TECHNOLOGY SERVICES PRIVATE LIMITED Full timeJob Duties and Responsibilities - Able to perform effective Incident Management from incident start through resolution, partnering with Development to determine root causes, and driving rigorous Problem Management to follow through on actions - Proactive issue identification and resolution - Own the production environment, monitoring availability and...
-
Application Support Engineer
5 days ago
Bengaluru, India Hireginie Full timeTitle: Application Support EngineerLocation: BangaloreEducation: Preferred computer science background (preferably B.Tech, M.Tech, BCA, MCA, B.Sc.-IT, M.Sc.-IT)Experience: 2+ YearsWork mode- 5 days, WFH (US, UK shift timings)About the Role: As an Application Support Engineer provides technical support to global SaaS customers, resolves issues via chat and...
-
Application Support Engineer
6 days ago
Bengaluru, India Hireginie Full timeTitle: Application Support EngineerLocation: BangaloreEducation: Preferred computer science background (preferably B.Tech, M.Tech, BCA, MCA, B.Sc.-IT, M.Sc.-IT)Experience: 2+ YearsWork mode- 5 days, WFH (US, UK shift timings)About the Role: As an Application Support Engineer provides technical support to global SaaS customers, resolves issues via chat and...
-
Application support engineer
4 days ago
Bengaluru, India Hireginie Full timeTitle: Application Support EngineerLocation: BangaloreEducation: Preferred computer science background (preferably B. Tech, M. Tech, BCA, MCA, B. Sc.-IT, M. Sc.-IT)Experience: 2+ YearsWork mode- 5 days, WFH (US, UK shift timings)About the Role: As an Application Support Engineer provides technical support to global Saa S customers, resolves issues via chat...
-
Application support engineer
4 days ago
Bengaluru, India Hireginie Full timeTitle: Application Support EngineerLocation: BangaloreEducation: Preferred computer science background (preferably B. Tech, M. Tech, BCA, MCA, B. Sc.-IT, M. Sc.-IT)Experience: 2+ YearsWork mode- 5 days, WFH (US, UK shift timings)About the Role: As an Application Support Engineer provides technical support to global Saa S customers, resolves issues via chat...
-
Application Support Engineer
3 days ago
Bengaluru, India Hireginie Full timeA leading global e-commerce SaaS platform founded in 2011, offering a comprehensive post-purchase experience solution for online retailers. It provides tools for shipment tracking, returns management, delivery analytics, and automated customer engagement. Trusted by thousands of brands worldwide, the platform helps businesses improve customer satisfaction,...
